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6. Trouble Shooting
Before contacting an authorized service center, please check that the items
below are properly connected or set.
6.1
No power
Make sure the power cord is properly connected to the AMON’s
power Inlet and AC power outlet.
6.2
Power on but no screen image
Make sure the power cable is properly connected at both ends.
Make sure the VGA cable is correctly connected & secured to the
VGA port of both the PC and the AMONt.
Make sure the power button is ON, and is not in sleep mode.
6.3
No touch
Make sure the touch cable is correctly connected & secured to
both the AMON the PC.
Make sure the RS-232 port of the PC is functioning normally.
Make sure the touch driver is properly installed.
6.4
No function of i-button/ MSR/ 40 Key Keypad
Make sure the K/B wedge cable is correctly connected to both the
AMON and the PC.
If no external keyboard is in use, make sure 40 key keypad is set
as MASTER.
6.5
No function of external keyboard
Make sure 40 key keypad is set as SLAVE.
6.6
No function of other devices: VFD, IC card & Fingerprint
Make sure the specified device cable is correctly connected to
both the AMON and the PC.
Make sure the RS-232 port or USB port of the PC is functioning
normally.
Make sure the specified driver, if needed, is properly installed.
Содержание AMON-15E
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