23
If a problem occurs ...
If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com
under “Service & Support”.
Problem
Possible cause
Possible solution
Bodypack
transmitter
cannot be oper-
ated, “
Locked
”
appears on the
display panel
Lock mode is activated
Deactivate the lock mode
(see page 12).
No operation
indication
Batteries are flat or
accupack is flat
Replace the batteries or
recharge the accupack
(see page 8).
No RF signal at
the receiver
Bodypack transmitter
and receiver are not on
the same channel
Set the bodypack trans-
mitter to the same
channel as the receiver.
Synchronize the body-
pack transmitter with
the receiver.
Bodypack transmitter
is out of range
Check the squelch
threshold setting on
the receiver.
Reduce the distance
between bodypack trans-
mitter and receiving
antenna.
RF signal is deactivated
(“
RF Mute
“)
Activate the RF signal
(see page 12).
RF signal
available,
no audio signal,
“
MUTE
”
appears on the
display panel
Bodypack transmitter is
muted (
MUTE
)
Cancel the muting
(see page 12).
Receiver’s squelch
threshold is adjusted
too high
Reduce the squelch
threshold setting on
the receiver.
Bodypack transmitter
doesn’t transmit a pilot
tone
Activate or deactivate the
pilot tone transmission
(see page 20).
Audio signal
has a high level
of background
noise / audio
signal is
distorted
Bodypack transmitter’s
sensitivity is adjusted too
low/too high
Adjust the input
sensitivity
(see page 17).
