16
If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser agent for assistance.
Problem Possible cause
Possible solution
No audi
o
is heard
by the
receiver(s)
Portable transmitter’s re-
chargeable battery is flat
(POWER LED
is off)
Recharge the rechargeable
battery (see page 10)
Portable transmitter is
muted (MIC LED
flashes
red rapidly)
Deactivate the muting
function (see page 12)
Tour interruption is acti-
vated (READY LED
flashes green slowly), but
the selected Event has fin-
ished playing.
Deactivate the tour inter-
ruption function (see
page 13)
Guided tour is finished
(LINE LED
and MIC
are both off)
Reconfigure the portable
transmitter and the receiv-
ers and restart the tour
Volume on the receiver is
adjusted too low
Increase the volume on the
receiver
Transmitter is out of range
(approx. 20 m)
Reduce the distance be-
tween receiver and porta-
ble transmitter
Portable transmitter and
receiver are not on the
same channel
Set the portable transmit-
ter and the receivers to the
same channel
Receivers’s rechargeable
battery is flat
Recharge the rechargeable
battery (see page 10)
