Sennheiser DW BS, Руководство по установке

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If a problem occurs
DW Series – Setup Guide | 17
If a problem occurs
For causes and solutions that are mainly related to the headset, refer to the chapter “If a problem occurs ...” in
the “User Guide”.
For more information and an FAQ list, please visit our website at www.sennheiser.com.
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed
solutions, please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.
Problem Possible cause Possible solution Page
The headset is placed into the
base station but the Charge
status LED if off Base station is not connected
to the mains power supply Connect the base station to the
mains power supply. 6
Rechargeable battery is deep
discharged Wait several minutes until the
Charge status LED lights up. 11
For quick-charging the headset:
Briefly press the Set button at the
rear of the base station. –
Link between headset
and base station
cannot be established Base station is only connected
via the USB cable Connect the base station to the
mains power supply. 6
Bad radio link between
headset and base station Transmission range is exceeded Reduce the distance between
headset and base station.
–
Adjust the radio range. 14
Noise interference and connec-
tion loss Too many DECT systems within
the radio range Reduce the radio range. 14
Set the base station to narrow-
band transmission. 14
Distance between base station
and fixed line phone is so small
that interference occurs Increase the distance between
base station and fixed line phone. –
The rechargeable battery
cannot be charged Headset is not properly placed
into the magnetic holder of the
base station Check if the headset is properly
placed into the magnetic holder. 11
Bad audio quality, the other
party sounds too low or too
loud Microphone sensitivity is not
correctly adjusted Adjust the microphone sensitivity. 15
The sound from the fixed
line phone is distorted and
disturbed Base station is not adjusted to
the fixed line phone Use the ABC switch to adjust the
base station to your fixed line
phone. 15