SENKO cookers 2P extra rustik and glass
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Instruction manual
41
11. TERMS OF WARRANTY
These warranty conditions are valid in all European countries, in which SENKO products are sold.
The client addresses the manufacturer/dealer or the nearest authorized servicing agent for all
complaints; providing the purchase receipt with the date of purchase, warranty and installation report
in the process.
DURATION OF THE WARRANTY
Manufacturer SENKO d.o.o. provides a
2-year
warranty for its product, starting from the date of
embedded boiler purchase. All other parts (thermometer, automatic regulator with the probe,
regulation buttons, oven door hinges, fuel box guide bars) have a
6-months
warranty.
The manufacturer guarantees that the product was manufactured and certified according to the EN
12815 norm and that it complies with all the demands set by the norm. The user is obligated to
adhere to the Instruction manual.
EXCEPTIONS
Exceptions are parts subject to wear such as chamotte and chamotte plates, cast grate, seals and
glass panes.
Chamotte plates
(changes in colour or cracks are dependent on the material and can never be
completely ruled out). However, they do not impair the functioning of the appliance as long as the
plates remain in the firebox.
Glass panes
(breakage of glass because of external hazard, changes on the surface due to thermal
influences such as fly-ash or soot at the surface of the glass).
Discolouring
of paint due to overload of thermal strain.
Seals
(e.g. hardening or breakage due to thermal or mechanical strain).
Surface coatings
(frequent cleaning or cleaning with abrasive cleaning agents).
Castings
and parts which are subject to high thermal stress such as firebox grate and cooking plate.
REPAIRS
Possible repairs within the warranty will be executed within 30 days from the date of product delivery
to the manufacturer. Should the repairs not be executed within 30 days from the delivery to the
manufacturer, the product will be replaced with a new one. The manufacturer will notify the client
about the executed repairs. The client is obligated to take over the product within 5 days from the
repair completion.
COSTS
The manufacturer does not defray any delivery and return costs.
Prior to commencement of repairs within the warranty (for damages caused by incorrect use, cooker
transport and mounting), the manufacturer will notify the client about the repair price in written form.
Once the client agrees, the manufacturer will execute the repairs and charge the client for the
repairs.
SPARE PARTS
Original parts replaced within the warranty do not have to match the removed parts in external
physical appearance, but they must match them in quality and functionality.
DISCLAIMER OF LIABILITY
Manufacturer cannot accept any liability for the loss or the damage of an appliance through theft, fire,
vandalism or similar causes. Indirect or direct damage caused to the product, which is the result of
improper transportation of the product, are excluded from the liability. We cannot accept any liability
for damages caused by chemical or electrochemical effects (e.g. pollutants in the combustion air,
water scale and similar) which are the result of improper installation of the product and violation of
this Instruction manual.
The warranty is void
if the user made alterations to the product without man
ufacturer’s prior
knowledge.
The warranty is valid if the installation was executed by an authorized professional and upon
presenting the written installation report.
Possible disputes to be settled by the Court in Čakovec.
The manufacturer SENKO d.o.o. withholds the right to alter any technical details, data and photographs published in
this booklet without prior warning, for the purpose of improving its products. Photographs of the cooker, parts,
elements and equipment published in this booklet can be different from the actual items.
