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43
W
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14
h) The Product serial number plate or the accessory
data code has been removed, defaced or altered.
i) The defect or failure to operate was caused by
defective function of the cellular system or by
inadequate signal reception.
8. If a problem develops during the limited warranty
period, the Consumer shall take the following step-
by-step procedure:
a) The Consumer shall return the Product to the place
of purchase for repair or replacement processing.
Back up all data before returning the Product for
repair. If the Consumer has sensitive information
stored on the Product, the Consumer must copy it to
another device and delete it from the Product before
repair.
b) If "a" is not convenient because of distance (more
than 50 miles) or for other good cause, the
Consumer may contact the Customer Service
Department at SENDO, at the phone number listed
on the bottom of the next page, for further
instructions.
c) The Consumer shall ship the Product prepaid and
insured. Expenses related to removing the Product
from an installation are not covered under this
limited warranty.
d) The Consumer will be billed for any parts or labor
charges not covered by this limited warranty. The
Consumer will be responsible for any expenses
related to reinstallation of the Product.
e) SENDO will repair or authorize the repair of the
Product under the limited warranty within 30 days
after receipt of the Product by SENDO or an SENDO
authorized service center. If SENDO cannot perform
repair covered under this limited warranty within 30
days, or after a reasonable number of attempts to
repair the same defect, SENDO at its sole option, will
provide a replacement Product or refund the
purchase price of the Product less a reasonable
amount for usage.
f) If the Product is returned to the Customer Service
Department at SENDO during the limited warranty
period, but the problem with the Product is not
covered under the terms and conditions of this
limited warranty, the Consumer will be notified and
given an estimate of the charges the Consumer must
pay to have the Product repaired, with all shipping
charges billed to the Consumer. If the estimate is
refused, the Product will be returned freight collect. If
the Product is returned to the Customer Service
Department at SENDO after the expiration of the
limited warranty period, SENDO's normal service
policies shall apply and the Consumer will be
responsible for all shipping charges.
9. The Product consists of newly assembled
equipment that may contain used components that
have been reprocessed to allow machine compliance
with Product performance and reliability
specifications.
10. ANY IMPLIED WARRANTY OF
MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE OR USE, SHALL BE LIMITED
TO THE DURATION OF THE FOREGOING LIMITED
WRITTEN WARRANTY. OTHERWISE, THE
FOREGOING LIMITED WARRANTY IS THE
CONSUMER'S SOLE AND EXCLUSIVE REMEDY AND
IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED. SENDO DOES NOT WARRANT
UNINTERRUPTED OR ERROR FREE VOICE,
INTERNET OR DATA CONNECTIONS. SENDO
SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO, LOSS OF ANTICIPATED BENEFITS
OR PROFITS, LOSS OF SAVINGS OR REVENUE,
PUNITIVE DAMAGES, LOSS OF USE OF THE
PRODUCT OR ANY ASSOCIATED EQUIPMENT,
LOSS OF DATA, COST OF CAPITAL, COST OF ANY
SUBSTITUTE EQUIPMENT OR FACILITIES,
DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO
PROPERTY, RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM BREACH
OF THE WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, STRICT TORT, OR ANY OTHER
LEGAL OR EQUITABLE THEORY, EVEN IF SENDO
KNEW OF THE LIKELIHOOD OF SUCH DAMAGES.
SENDO SHALL NOT BE LIABLE FOR DELAY IN
RENDERING SERVICE UNDER THE LIMITED
WARRANTY, OR LOSS OF USE DURING THE
PERIOD THAT THE PRODUCT IS BEING REPAIRED
OR LOSS OF DATA.
11. Some jurisdictions do not allow limitation of how
long an implied warranty lasts, so the above one
year warranty limitation may not apply to you (the
Consumer). Some jurisdictions do not allow the
exclusion or limitation of incidental and
consequential damages, so certain of the above
limitations or exclusions may not apply to you (the
Consumer). This limited warranty gives the
Consumer specific legal rights and the Consumer
may also have other rights that vary from jurisdiction
to jurisdiction.
12. SENDO neither assumes nor authorizes any
authorized service center or any other person or
entity to assume for it any other obligation or liability
beyond that which is expressly provided for in this
limited warranty including the provider or seller of
any extended warranty or service agreement.
