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6.Trouble-shooting:
Symptom
Cause
Corrective Actions
Digital Picture Frame
doesn’t power on
The POWER connector to
the unit is not securely
inserted.
Make sure you connect the AC
adapter to the frame properly and
make sure you have powered on the
unit by using the On/Off button.
When you connect the AC adapter to
the frame and power up the unit,
even without a memory card, you
should see a blank screen. If you
don’t see the lit screen, check if the
power is connected to the Digital
Picture Frame and make sure it is
securely attached.
No Start-up screen
Memory card is not
inserted correctly.
Insert a supported memory card
The File doesn’t play Incompatible File Format
Make sure there is at least one
supported photo file on the memory
card. Compatible Photo format:
JPEG
After the implementation of the European Directive 2002/96/EU in the national legal system,
the following applies: Electrical and electronic devices may not be disposed of with domestic
waste. Consumers are obliged by law to return electrical and electronic devices at the end of
their service lives to the public collecting points set up for this purpose or point of sale.
Details to this are defined by the national law of the respective country. This symbol on the
product, the instruction manual or the package indicates that a product is subject to these
regulations. By recycling, reusing the materials or other forms of utilizing old devices, you
are making an important contribution to protecting our environment.
