SERVICE | Troubleshooting
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Doc #OI0003 Part #004122 Rev19 2014
Troubleshooting with SP LINK
If any of the LED indicators are ON or Flashing RED or ORANGE and
the problem cannot be easily found, more information about the alert
condition can be found by taking the following steps.
• Run SP LINK and connect to the SP PRO.
• Go to the Data View - Now tab and view the messages in
the“Attention Required” box.
• Right click the “Attention Required” heading to go to the SP LINK
manual. The manual lists all the SP PRO alerts, the likely cause and
possible remedies.
If more in depth information about the power system or further assistance
with the system issues is required::
• Go to the Performance Data menu in SP LINK and select “Download All”.
• After the download is complete, run the Performance Data Viewer and click on the “Events” sheet.
• Look for any “ALERT” events to determine the system issues.
• If more information is required about the “ALERT” message go to the Data View - Now tab in SP LINK
and right click the “Attention Required” heading to go to the SP LINK manual. The manual lists all the
SP PRO alerts, the likely cause and possible remedies.
If further assistance is required then email the zip file in the Download to the System Integrator or to a
Selectronic Accredited Integrator.
An Accredited Integrator has direct knowledge of the system components, the load profile and SP PRO
configuration which affect the behaviour and operation of the SP PRO. Accredited Integrators have been
trained in the operation of the SP PRO and the configuration of the units to meet the requirements of each
installation.
NOTE: The SP PRO contains a very large amount of Performance Data to allow troubleshooting of any
system or inverter issues, most are NOT an inverter failure. If the power system is not functioning as
required then the system designer should review the Performance Data stored within the SP PRO. See
the Using SP LINK and Performance Monitoring section within the SP LINK manual for further information.
Using the Performance Data Viewer within SP LINK, every aspect of the system and SP PRO can be
analysed. If required, Selectronic can provide a second opinion (charges may apply) of the Performance
Data.
Further information can be found at
www.selectronic.com.au
Содержание SP PRO
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