SR-1800
Troubleshooting
Before assuming that the device is broken, check the following. If you are still unable to solve the
problem, please contact the store where you purchased the device.
Troubleshooting
Error Status
Cause
Action
Power does not turn on.
AC adapter and power cord are not
properly connected.
Connect them properly.
Reference: ”Connect the AC Adapter”
(P.15)
ERROR lamp (red) turns on.
Refer to “Error Indicator” (P.35).
Unable to read.
The reading sensor pitch and the mark
pitch of the sheet do not match.
Use a matching sheet.
Reference: Appendix “Sheet Creation
Reference” (P.i)
The timing mark format and the read
timing setting do not match.
Match the number of lines to read and
timing mark format with the sheet being
used.
Reference: ”4 DIP Switch SW2 Settings”
(P.19)
The sheet guide is not properly set.
Set the sheet guide properly.
If there is a large gap between the sheet
guide and the sheet, the sheet will not be
sent through correctly, and some parts
will go unread.
Reference: ”Setting Sheets” (P.29)
The sheet is set in the wrong direction
(left/right, front/back, etc.).
Set the sheet in the right direction.
Reference: ”Setting Sheets” (P.29)
The sheet is curled.
Fix the curled sheet before using it.
Reference: ”Inspecting Sheets” (P.23)
There is a reading error.
Use the included checksheet to perform
a reading test.
Reference: ”Checksheet Reading Test”
(P.32)
Double feeding occurs.
The sheet is thicker than the double feed
setting value.
Change the paper weight using the
Rotary Switch RSW3.
Reference: ”Double feeding” (P.22)
The computer program does
not work properly.
The USB cable or R232C interface cable
is disconnected.
Connect it correctly.
Reference:
”Connect the Communication Cable”
(P.16)
The RS-232C communication settings
are not correct.
Set the communication speed and data
format correctly.
Reference: ”2 Rotary Switch RSW1
Settings” (P.18) and “3 DIP Switch SW1
Settings” (P.18)
