TROUBLESHOOTING
15
87
PROBLEM
CAUSE
COUNTERMEASURE
With main switch ON there is
no activation
Power is not supplied
Insert power lead all the way into
outlet
Supply voltage is not correct
Make sure that supply voltage is
correct
Circuit protector activated
Reset circuit protector/replace fuse
There is sound and lighting
but no video signal
Video signal connector or monitor
power connector is not properly
connected
Check/Replace VGA/DVI Cable
No sound
Volume not properly adjusted
Adjust volume on SW Unit (Chapter
9-1)
Adjust attract volume in Test Menu
(Chapter 9-8)
Amp Board (838-0043UK), amp
or speaker fault
Run speaker test in Test Menu
(Chapter 9-8)
Incorrect colour on monitor/
no picture or sound
Poor connection of video cable
Confirm connection of video/DVI
cable
Monitor fault
Contact point of purchase
Screen saturation and
brightness not correct
Screen not properly adjusted
Adjust screen settings in Test Menu
(Chapter 9-9)
Switch and volume pot input
does not work
Poor connection of connectors
Check connection to I/O Bd in Test
Menu (Chapter 9-2)
Check the connection to Game Bd in
Test Menu (Chapter 9-2)
Start button input does not
work
Switch fault
Replace switch
Start button does not light
Lamp failure
Replace lamp (Chapter 13-4-2)
Stays on SEGA logo and
does not go to advertise
screen (error)
Invalid Security Key
Contact point of purchase
CPU error
The Controller line of sight
is incorrect
Sights are not aligned due to
changes in the surrounding
environment
Realign the sight settings using
Calibration Test (see Chapter 9-6)
Floor does not vibrate
correctly (Bass Shaker error)
Poor connection
Turn the power off and check the
connections to the floor
Test Bass Shaker operation (Chapter
9-5)
Floor does not illuminate
correctly
Poor connection
Turn the power off and check the
connections to the floor
Test floor lighting in Test Menu
(Chapter 9-5)
Bad voltage
Check voltage supply
If a problem occurs, first check to make sure that the wiring connectors are properly connected.
TABLE 01