SecuGen Peripheral User Guide
3. Device Diagnostic Utility (SGDX)
15
3.3. Get Information about Your Device
* You may need this information before returning a
product under warranty. *
Select the
General
tab and select your device from the drop-down menu.
Devices & Drivers Installed
The number of devices and driver version(s) will be displayed.
USB Device
The Device Name, Device Type, Firmware Version, and Serial Number will be
displayed. This information is available only when the reader is initialized.
