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Here you can see all the devices that are registered to your cloud account. You can add or
delete single or multiple devices at a time by using the checkboxes to the left of the operate
column.
5.1.1 Adding and Editing a Device
To add or edit a device, simply click the “Add Device” or “Edit” button (next to the
individual device), and an add device dialog will pop up

Group: This is the group this device will be listed under. For most users it is not
necessary to change this
 Device name: here you must enter an easy to remember name for your DVR, such as
“Home”, “Office”, etc…
 Serial number: Here you must enter the serial number of the DVR. To get the serial
number of your DVR please refer to section 4.6.1

Device User: This is the user name you use to login to your DVR

Device Password: This is the password you use to login to your DVR with the above
listed username.
Once you have entered all the correct information, Click “Save” to save the device
information. This will bring you back to the device screen where all your device information is
displayed, such as dvr ports, WAN IP address, LAN IP address, serial number, user and device
name.
If the WAN IP, LAN IP, or DVR ports are blank, your DVR is not connecting to the cloud.
Refer to section 4.6.2 and check to make sure of the following:

Your “Network Status” is “Connected”

Your “IP Address(WAN)” is not “0.0.0.0”

Your “IP Address(LAN)” is not “0.0.0.0”

“IP Address Conflict” says “No IP Conflict”
If any of these statements are false, please troubleshoot your network.