8
Elite 23 Installation Guide, Rev. A
Technical support services
If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need additional assistance with your Seagate drive or other
Seagate products, use one of the Seagate technical support ser-
vices listed below.
SeaFONE at 1-800-SEAGATE (1-800-732-4283)
Seagate’s 800 number allows toll-free access to automated self-
help services, providing answers to commonly-asked questions,
troubleshooting tips, and specifications for disc drives and tape
drives. This service is available 24 hours daily and requires a
touchtone phone. If you need to speak to a technical support
engineer, use this number to determine the correct access num-
ber to dial. (International callers may also reach this automated
self-help service by dialing 408-456-4496).
Seagate Technology Online services
Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET
Seagate’s Internet connections—you can obtain technical infor-
mation on Seagate drives, Seagate software, and much more
over the Internet from Seagate’s World Wide Web home page
(http://www.seagate.com) or Seagate’s ftp server (ftp://ftp.
seagate.com).
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