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The drive can be interrogated by the host to determine the time remaining before the next scheduled measure-
ment and data logging process will occur. This is accomplished by a log sense command to log page 0x3E.
The purpose is to allow the customer to control when S.M.A.R.T. interruptions occur. As described above, forc-
ing S.M.A.R.T by the RTZ command will reset the timer.
Performance impact
S.M.A.R.T. attribute data will be saved to the disc for the purpose of recreating the events that caused a predic-
tive failure. The drive will measure and save parameters once every two hours subject to an idle period on the
SCSI bus. The process of measuring off-line attribute data and saving data to the disc is uninterruptable and
the maximum delay is summarized below:
Maximum processing delay
On-line only delay
Fully enabled delay
DEXCPT = 0, PERF = 1
DEXCPT = 0, PERF = 0
S.M.A.R.T. delay times, 18.373 Gb models
160 milliseconds
300 milliseconds
S.M.A.R.T. delay times, 9.186 Gb models
110 milliseconds
200 milliseconds
Reporting control
Reporting is controlled in the “Informational Exceptions Control Page” (1Ch). Subject to the reporting method,
the firmware will issue to the “host” an 01-5D00 sense code. The error code is preserved through bus resets
and power cycles.
Determining rate
S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded error
rate increases to an unacceptable level. To determine rate, error events are logged and compared to the num-
ber of total operations for a given attribute. The interval defines the number of operations over which to mea-
sure the rate. The counter that keeps track of the current number of operations is referred to as the Interval
Counter.
S.M.A.R.T. measures error rate, hence for each attribute the occurrence of an “error” is recorded. A counter
keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter.
Error rate is simply the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of
error is to set thresholds for the number of errors and the interval. If the number of errors exceeds the threshold
before the interval expires, then the error rate is considered to be unacceptable. If the number of errors does
not exceed the threshold before the interval expires, then the error rate is considered to be acceptable. In either
case, the interval and failure counters are reset and the process starts over.
Predictive failures
S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firm-
ware keeps a running count of the number of times the error rate for each attribute is unacceptable. To accom-
plish this, a counter is incremented whenever the error rate is unacceptable and decremented (not to exceed
zero) whenever the error rate is acceptable. Should the counter continually be incremented such that it reaches
the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure History
Counter. There is a separate Failure History Counter for each attribute.
5.2.8
Drive Self Test (DST)
Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a
failed unit. DST validates the functionality of the drive at a system level. If DST encounters an error, it reports a
fault condition. If the drive fails the test, remove it from service and return it to Seagate for service.
5.2.8.1
DST Failure Definition
The drive will present a “diagnostic failed” condition through the diagnostic log page if a functional failure is
encountered during DST. There is no attempt to raise or lower recovery thresholds or to predict errors. All
retries and recovery processes are enabled during the test. If data is recoverable, no failure condition will be
reported regardless of the retry level required to recover the data.
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