Grid is not cutting ice sheets
■
Is the cutter grid securely in place? Check the cutter grid
harness plug to make sure the connection is intact. See
“Interior Components” section of “Cleaning” for instructions
on cutter grid removal.
Ice Quality
Off taste, odor or gray color in the ice
■
Is there unusually high mineral content in the water
supply? The water may need to be filtered or treated.
■
Is there mineral scale buildup? Clean your ice maker. See
“Ice Maker System” in the “Cleaning” section.
■
Are there food items stored in the ice bin? Do not store any
foods in the ice bin.
■
Were all the packaging materials removed? Make sure that
all packaging materials were removed at the time of
installation.
Thin, soft or clumps of ice
■
Is there unusually high mineral content in the water
supply? The water may need to be filtered or treated.
■
Is there mineral scale buildup? Clean your ice maker. See
“Ice Maker System” in the “Cleaning” section.
■
Are there clumps of ice in the bin? If ice is not used
regularly it will melt and form clumps. Break the clumps with
the ice scoop provided.
Plumbing Problems
■
Is the drain hose aligned over the drain? Move the ice
maker to align the drain. See “Water Supply Connection.”
NOTE: Service technicians can not repair plumbing problems
outside of the ice maker. Call a licensed, qualified plumber.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting” one last time. It may save you the cost of a
service call and the inconvenience of being without your ice
maker. If you still need help, please give us a call.
When calling, please know the the complete model and serial
number of your appliance for the technician. These numbers may
be found on the inside left cabinet wall. This information will help
us respond to your request more efficiently.
For help, call your nearest Scotsman at 1-800-533-6066. You can
write to us at:
Scotsman
775 Corporate Woods Parkway
Vernon Hills, IL 60061
Information may also be obtained by visiting our website at
www.scotsman-ice.com
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
2313687B
© 2007.
All rights reserved.
6/07
Printed in U.S.A.
