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Error Messages - Control

During the use of the application to control the smart box and elements, in the event

of issues arising error messages may appear.

The most common issues and corrective actions required are:

‘Failed to connect to element’

•

If its the first time the element is controlled check the recorded and installed

receiver address are correct.

• The element may not be powered, check supply and wiring.

• The element may be outside the smart box signal range. This may be caused

by new furniture (e.g. mirror) between the smart box and receiver. Try moving

the smart box a small distance to bypass the new furniture or install a repeater

(

RFRP-20/B

) which will assist.

‘Cannot connect with smart box’

• Check the smart box and router are powered and connected together.

• Check the smart phone or tablet is connected to the same Wi-Fi network as the

smart box.

• Ensure the application smart box setup is connected to the required smart box and

the circle icon is coloured blue.

Visual - Element icon is not changing status on the application

• Can occur if the signal between the element and smart box is weak.

• Check that new furniture has not be moved to impair the signal between the

element and smart box.

• May need to install a repeater (

RFRP-20/B

• On the element being controlled, swipe down the application screen to refresh the

icon’s status.

If control issues persist please contact our technical support team 01827 63454.

Control

Содержание Click Smart Box

Страница 1: ...lation Control Manual Smart Box Application Wiring Accessories for a Smarter Home For the full interactive experience use Adobe PDF Reader on your smart device Rev1 1 Contents Quick Install Guide Control Menu ...

Страница 2: ...llation guidelines sheet can be downloaded from www click smart com tech_specs When using the smart box for signal range testing follow the installation procedures in this manual We recommend either to add the plug in receiver RFSC 61 to the application and smart box and signal range test by controlling the socket throughout the property ensuring it operates successfully at each location or to tes...

Страница 3: ...unction Settings 16 Manual Settings From Within Application Settings Menus 17 Smart Box Configuration 18 Elements 20 Rooms 21 Scenes 22 Switching Receiver Function Settings 23 Dimming Receiver Function Settings 24 Shutter Receiver Function Settings 25 Time Schedules 26 Select Elements Functions 27 Assign Day Times Function 29 Amend Remove Copy Times 32 Activate 33 Advanced Settings 34 Update back ...

Страница 4: ... change in the event of a power outage occurring The smart box can be powered using the plug in adapter 10 27V DC supplied or via the USB power input USB cable not supplied The package includes an antenna If the smart box is mounted within a metal enclosure or to help improve the signal range the antenna AN E can be installed purchase separately The maximum tightening torque for the antenna connec...

Страница 5: ... automatically assigns the smart box its IP address Dynamic IP address assignment DHCP which is then set as static Download and install the CLICK SMART application on to your smart phone or tablet For Android devices Download via Google Play For iOS Apple devices Download via the App Store Attention To help improve the signal quality to and from the smart box ensure the smart box is NOT mounted di...

Страница 6: ...3 Outdoor Front Light RFSAI 61B 0022AB 4 Outdoor Rear Light RFSA 61M 0EE456 www click smart com Application Installation Sheet Installation 1 Smart Home Operating system running the latest update Prior to starting the application we recommend the smart device is running the latest operating system software updates This will help ensure the Click Smart application runs at its full potential for tha...

Страница 7: ...me router as the Smart Box page 5 Application Guide Setup Pair the Smart device app to the Smart Box page 9 Assign name to Smart Box page 9 Confirm pairing the Smart Box with grey circular icon turning blue page 9 Add room location names and assign icon page 10 Add elements receivers and assign its icon and room location page 11 Create scenes if required can create scenes later if preferred page 1...

Страница 8: ...t menu layouts See page 17 onwards The application guide will appear on initial start up of the application and may appear when updating the app Once setup when the application is next started the guide will not appear and will go straight to the control screen The application guide can be accessed thereafter through the settings menu see page 34 Note It is recommended only one smart device is use...

Страница 9: ...lect the IP address listed to set the address to static and to assign an identification name The name will be saved locally to the smart device and not the smart box The IP address is set to static to prevent the IP address potentially changing after a power outage or re boot of the smart box and router Allocate the name and when listed press on the grey circular dot to assign The grey circular do...

Страница 10: ... the IP address Android or smart box name iOS of the smart box required 3 Finally select the Icon in the menu Select from either the list of icons Android or glide the icons left or right with selected icon in blue iOS The final menu will list all selections made Press Save to confirm the room name and setting The names will be saved on to the smart box The screen will go back to the Rooms home sc...

Страница 11: ...t on the menu and the on screen keyboard will appear Enter the element receiver appliance name e g Table Lamp Lounge Fig E1 2 Select the smart box IP address or name from the drop down list which appears 3 Select Enter receiver address and type in the address from the installation sheet The letters can be entered in lower case Note Ensure the address is correct as in the event an error is made the...

Страница 12: ... with selected icon in blue iOS select the preferred icon 6 Finally select the room for where the appliance is located The list of rooms previously entered will appear With all six fields completed the data can then be saved The data will be saved on to the smart box and not the smart device On saving the screen will go back to the Elements home screen page 11 Fig E1 Add further elements or select...

Страница 13: ...ater if preferred To create scenes select ADD SCENES to enter the Scenes menu or complete to finish the application guide setup 1 Assign the scene a name 2 Select the smart box to be assigned Choose the elements and function settings Fig S1 3 Choose from the list of receivers already added As each receiver appliance is selected the function to be carried out will need to be assigned The following ...

Страница 14: ...B Time delay setting 1 hour maximum The three settings relate to hours minutes seconds Delayed off turns off after the set time has elapsed Delayed on turns on after the set time has elapsed Add the required time for either delay option and press the Set Android or delayed iOS button to assign Select back to save the setting and return back to the scene listing Android iOS Screen 1 iOS Screen 2 Th...

Страница 15: ...onds 59 minutes 59 seconds maximum Decrease Time to dim down to off sunset Increase Time to dim up to 100 sunrise Add the required time for either option and press the decrease or increase button so highlighted in blue to assign Select back to save the setting and return back to the scene listing The receiver appliance setting on the scene listing will change A blue tick replaces the X with additi...

Страница 16: ...ndependent to the time which is set up within the manual control menu which time schedules also link too Select back to save the setting and return back to the scene listing The receiver appliance setting on the scene listing will change A blue tick replaces the X with additional icon Android Select the blue tick to remove the selection from the scene or icon to change the receiver setting Content...

Страница 17: ...e vertical dots in the top right hand corner of the app Pressing help opens this PDF manual Exit offers the facility to exit the application Android only The Settings menu also enables access to the following features Time Schedules Automate receivers to switch dim or open and close Advanced Settings Go to page 34 for more information Contents Installation Check List Prev Page Next Page Previous N...

Страница 18: ...ay the smart box settings Offers the facility to rename the smart box Delete Press and hold Android or slide to the left iOS to delete the paired smart box All associated data will automatically be removed on deletion Search Will start searching for further smart boxes on the same WiFi network The original smart box setup will appear as already saved Up to 6 smart boxes can be linked to one applic...

Страница 19: ...ort number MAC address Firmware version of the smart box The box name may be amended We recommend the IP address or port number is not altered as the smart box will loose its pairing Delete Press and hold Android or slide to the left iOS to delete the paired smart box All associated data will automatically be removed on deletion Android iOS Contents Installation Check List Prev Page Next Page Prev...

Страница 20: ...ngs All associated data will be removed e g from within scenes Example of previously installed elements and amendment screen New elements can also be added With the receiver data recorded on the original installation sheet add each piece of information selecting the respective smart box and icon to help identify the light or appliance being controlled Press Save to add the receiver details to the ...

Страница 21: ...ame or its icon To delete a room press and hold Android or slide to the left iOS All associated data will be removed e g from within scenes Elements remain unaffected iOS New rooms can also be added and elements assigned Add the room name smart box and select the icon drop down list Android or slide bar iOS Press Save to add the receiver details to the list of elements The required elements will t...

Страница 22: ...n Change the function and press back to return to the scene s element list and press Save to save the changes made To remove an element from a scene press and hold Android or slide to the left iOS The element itself remains unaffected Android New scenes can also be added and elements and their required function assigned Assign the scene name smart box and then select elements As each element is se...

Страница 23: ...n back to the scene listing B Time delay setting 1 hour maximum The three settings relate to hours minutes seconds Delayed off turns off after the set time has elapsed Delayed on turns on after the set time has elapsed Add the required time for either delay option and press the Set Android or delayed iOS button to assign Select back to save the setting and return back to the scene listing Android ...

Страница 24: ...ttings relate to minutes seconds 59 minutes 59 seconds maximum Decrease Time to dim down to off sunset Increase Time to dim up to 100 sunrise Add the required time for either option and press the decrease or increase button so highlighted in blue to assign Select back to save the setting and return back to the scene listing The receiver appliance setting on the scene listing will change A blue tic...

Страница 25: ...en or close The scene time set is independent to the time which is set up within the manual control menu which time schedules also link too Select back to save the setting and return back to the scene listing The receiver appliance setting on the scene listing will change A blue tick replaces the X with additional icon Android Select the blue tick to remove the selection from the scene or icon to ...

Страница 26: ...u cannot assign a mixture of switching dimming and shutter elements to the same schedule they must be setup independently Note If more than one smart box is assigned through the same application only elements with the same function and on the same smart box can be controlled together up to a maximum of 10 Once setup the elements assigned to time schedules can easily be enabled disabled to AUTO mod...

Страница 27: ...d when adding the schedule information Switching elements receivers RFSC 61 RFSA 61B RFSAI 61B RFSA 61M RFSA 62B and RFSA 66M Functions Select ON for times assigned and will automatically be off between schedules Selecting OFF will not display on the time bar iOS Shutter elements receivers RFJA 12B 230V and RFJA 12B 24V Functions Select UP open for times assigned and will automatically be down bet...

Страница 28: ...urce will be off Selecting DOWN will not display on the time bar Each of the four levels can be adjusted by pressing the level to be amended The control screen opens and the level can be adjusted in 10 increments Press the back Android or X iOS to save and return to the function screen Once the elements have been selected select Next to assign the days times and the element s function dimmed level...

Страница 29: ...element type will depend on the input screen information displayed Enter the day time from and time to then select the ON UP or dimmed level to undertake during the times set To select the function on Android devices access the drop down menu Switching Dimming Shutter Contents Installation Check List Prev Page Next Page Previous Next Schedules Amend Copy Activate Schedules Select Elements ...

Страница 30: ...on the time bar screen will then save all set times and functions iOS Shutter Switching Day time and function input screen shutter elements With the day times and UP function added pressing save will then display the weekly overview screen with the time selection displaying on the time bar Press save on the time bar screen will then save all set times and functions Contents Installation Check List...

Страница 31: ...ime bar Press save on the time bar screen will then save all set times and functions iOS Dimming When selecting the dimming level each of the four percentages displays a different colour on the time bar 0 Nothing displayed Level 1 20 default Green Level 2 50 default Orange Level 3 70 default Red Level 4 100 default Blue iOS Dimming iOS iOS Android Contents Installation Check List Prev Page Next Pa...

Страница 32: ...Android or Erase iOS to remove these times from the full schedule Copy times With the weekly overview screen open select the coloured time bar to copy Select the days to copy too which will change to white All times for that day will be copied across Press save to confirm the copy changes and then save on the weekly overview to save the changes to the smart box Fig 1 Fig 2 Contents Installation Ch...

Страница 33: ...the settings menu and enter the room and element to enable Press the AUTO button and the button will turn blue to confirm activation Press back and the element will have a small time icon illustrated to confirm the element has been set to run automatically To disable the automatic control simply press the AUTO button within the element s control menu Contents Installation Check List Prev Page Next...

Страница 34: ...with the date 01 01 16 Switch to white design Changes the background to white with dark grey and purple text icons Download latest firmware Download the latest smart box firmware update CSb bin file Update Smart Box Update the smart box with the latest firmware Load recover Smart Box settings Upload the saved settings data to the smart box bin file Save back up Smart Box settings Save the smart bo...

Страница 35: ...mart receivers and smart box use bi directional signals which allows the icons set up for each element to display its current status The current status will be displayed on all smart devices connected to the smart box In the event the screen does not refresh automatically the status of the element s can be refreshed manually by swiping down the screen Contents Installation Check List Prev Page Nex...

Страница 36: ...k Smart switching receivers having multifunctional settings one of the following settings can be selected ON or OFF Auto can only be enabled once time schedules have been setup which includes this element receiver Time delay OFF Turns off after the time set has elapsed Time delay ON Turns on after the time set has elapsed When instigating either time delay function the element s icon will also dis...

Страница 37: ... With all the Click Smart dimming receivers having multifunctional settings one of the following settings can be selected Control to and from ON 100 to OFF 0 in 10 increments Auto can only be enabled once time schedules have been setup which includes this element receiver Decrease Dims down to off over the set time Increase Dims up to 100 over the set time When instigating either timed function th...

Страница 38: ...r receiver features UP open and DOWN close options for control with a STOP button to assist where required Auto can only be enabled once time schedules have been setup which includes this element receiver There is only one time setting which covers both UP and DOWN press Set to save the time We recommend setting the time for which creates the longest time event The inbuilt limit switch in the blin...

Страница 39: ...uring control with minimal delay This confirms the elements receivers are all within range To instigate a scene simply press the required icon The icon lines will turn blue briefly during the signal transmission Application Control Scenes Contents Installation Check List Prev Page Next Page Previous Next Control Control Dimming Control Shutter Control Switching ...

Страница 40: ...lements receivers Ensure the receiver is correctly wired and powered up Check the receiver address has been recorded correctly and entered correctly in to the application Failed to connect to element Can occur when setting up elements receivers The address trying to input may be duplicated Check the elements and addresses already entered This device in not assigned to any time schedule Occurs if t...

Страница 41: ...e or install a repeater RFRP 20 B which will assist Cannot connect with smart box Check the smart box and router are powered and connected together Check the smart phone or tablet is connected to the same Wi Fi network as the smart box Ensure the application smart box setup is connected to the required smart box and the circle icon is coloured blue Visual Element icon is not changing status on the...

Страница 42: ... Scolmore Park Landsberg Lichfield Road Industrial Estate Tamworth Staffordshire B79 7XB Web click smart com Tel 44 0 1827 63454 Fax 44 0 1827 63362 Email sales scolmore com 18 Corrig Road Sandyford Industrial Estate Dublin Ireland D18 WV79 Web clicklitehouse ie Tel 353 1 2811 122 Fax 353 1 2811 224 Email sales clicklitehouse ie Prev Page Contents ...

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