USER'S
MANUAL
USER'S
MANUAL
TROUBLESHOOTING
My slideshow won't play on my DVD player.
a) Check the Owner's Manual of your DVD player to see if it can read VCDs (VideoCDs). If
it can, go on to step b. If it cannot, you will not be able to view your slideshow on this
DVD player.
b) If you recorded the slideshow onto a CD-R disc, check the Owner's Manual of your
DVD player to see if your DVD player can read CD-R discs. If it can read a CD-R disc but
it will not play the slideshow, you probably have a damaged CD-R disc. Re-record it and
try again. If your DVD player cannot read CD-R discs, re-record your slideshow to a CD-
RW disc and try to play it again.
c) If you recorded the slideshow onto a CD-RW disc and it will still not play, check the
bottom of the CD-RW disc for fingerprints or scratches. Re-record to a new CD-RW disc
if necessary.
d) If you are unable to find information in your DVD player Owners Manual, you can often
find the information on the Internet. Check the DVD player's manufacturer website. You
can also visit www.vcdhelp.com for information on many different DVD players.
I can't read the archived files from the CD on my PC.
a) You must use the included file viewer program to read the CD from your PC.
b) If the viewer program did not automatically launch when you inserted the CD, remove
the CD and re-insert it.
c) If the viewer program still did not launch, click on the
'Viewer.exe'
file on the CD.
d) If the viewer launched and no files are visible, re-record the CD and try again.
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