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WebSTAR DPR300 Series Cable Modem Gateway User’s Guide

38

About Your Modem Page Description

The following table provides a description of each field within the About Your
Modem page.

Field Name

Description

Name

The name of the cable modem gateway

Cable Modem Serial
Number

A unique sequential series of alphanumeric
characters provided to every modem during
manufacturing

Cable Modem MAC
Address

A unique alphanumeric address for the cable
modem coaxial interface, which is used to connect
to the cable modem termination system (CMTS) at
the headend. A media access control (MAC)
address is a hardware address that uniquely
identifies each note of a network

Hardware Version

Identifies the revision of the circuit board design

Software Version

Identifies the software version placed into the
modem at the time of manufacturing

Receive Power Level

The input level of the downstream CMTS carrier

Transmit Power Level

Indicates the upstream power level

Cable Modem Status

Lists one of the following five possible current
states of the modem:

•

notSynchronized

•

phySynchronized

•

rangingComplete

•

registrationComplete

•

operational

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Содержание WebSTAR DPR300 Series

Страница 1: ...DPR300 Series Cable Modem Gateway...

Страница 2: ...vices Benefits and Features The cable modem gateway offers the following outstanding benefits and features Allows you to attach multiple devices in your home or office to the cable modem gateway for h...

Страница 3: ...21 How Do I Select and Place Ethernet Network Devices 22 How Do I Connect Ethernet Network Devices 23 What are the Requirements for USB Network Devices 25 How Do I Select and Place USB Network Device...

Страница 4: ...e any kind of contact with any inside part of this product WARNING TO PREVENT FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE Read and Retain These Instructions Read all of the inst...

Страница 5: ...t overload electrical outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electric shock For equipment that requires battery power or other sources to o...

Страница 6: ...a three prong plug Properly ground earth this equipment by inserting the plug into a grounded electrical three socket outlet If you are unable to insert this plug fully into the outlet contact an elec...

Страница 7: ...er s guide and the USB drivers If any of the items listed is missing or damaged please contact SciCare Broadband Services at 1 800 722 2009 for assistance You will need an optional cable signal splitt...

Страница 8: ...this guide for more information on front panel status indicator functions The following illustration describes these front panel status indicators TM T10388 1 3 4 5 6 7 2 1 POWER Illuminates to indica...

Страница 9: ...tional networked device 3 ETHERNET RJ 45 Ethernet port connects to the Ethernet ports on additional networked devices 4 RESET Reset to Default button Factory Reset This button is for maintenance purpo...

Страница 10: ...e networking to other devices choose a location close to a telephone jack If you are planning to connect Ethernet cables USB cables or your home telephone wiring to the cable modem gateway you will ha...

Страница 11: ...m Requirements for PCs A PC with a Pentium MMX 133 processor or greater 32 MB of RAM Web browsing software Netscape or Internet Explorer CD ROM drive Minimum System Requirements for Macintosh MAC OS 7...

Страница 12: ...e side of the cable modem gateway The serial number consists of a series of alphanumeric characters preceded by S N The MAC address consists of a series of alphanumeric characters preceded by MAC Writ...

Страница 13: ...tact your local cable service provider for further assistance To connect devices The following diagram illustrates one of the various Internet connection options that are available to you To Telephone...

Страница 14: ...rd into the DC power connector on the back of the cable modem gateway and then plug the power adapter into an AC power source 4 Connect the active RF coaxial cable to the CABLE IN connector The cable...

Страница 15: ...IP protocol listed in the installed network components list If yes go to step 7 If no click Add click Protocol click Add and then go to step 5 5 Click Microsoft in the Manufacturers list 6 Click TCP I...

Страница 16: ...this guide If you still cannot access the Internet contact your cable service provider for further assistance To configure Windows XP systems 1 Click Start select Connect to and choose Show all connec...

Страница 17: ...he upper right hand corner of the TCP IP window is unchecked If there is a check mark in the option deselect the option and then click Info in the lower left corner 7 Is there a Hardware Address liste...

Страница 18: ...Next in the Add New Hardware Wizard window 4 Select Search for the best driver for your device Recommended in the Add New Hardware Wizard window and then click Next 5 Select CD ROM drive in the Add Ne...

Страница 19: ...ready for use 10 Try to access the Internet If you cannot access the Internet go to How Do I Troubleshoot My Internet Service Installation next in this guide If you still cannot access the Internet co...

Страница 20: ...l number and MAC address of your cable modem gateway If you are using a cable signal splitter so that you can connect the cable modem gateway to other devices remove the splitter and reconnect the cab...

Страница 21: ...alled on your PC The IP Configuration window displays the Ethernet adapter information 4 Click Release and then click Renew The IP Configuration window displays a new IP address 5 Click OK to close th...

Страница 22: ...l network performance What are the Wiring Requirements for Ethernet Networking Although the cable modem gateway is designed to support several Ethernet network devices it is important to view the char...

Страница 23: ...ation for My Ethernet Network Devices You should work with your cable service provider to choose the best location for your Ethernet network devices Consider these recommendations Location of two way...

Страница 24: ...ay Professional installation may be available Contact your local cable service provider for further assistance The following diagram illustrates one of the various Ethernet network connection options...

Страница 25: ...cord into the DC power connector on the back of the cable modem gateway and then plug the power adapter into an AC power source 6 The cable modem gateway begins an automatic search to locate and sign...

Страница 26: ...to connect to the cable modem gateway in order to maintain optimal network performance What are the Wiring Requirements Several factors can impact the practical limit of the network Use correct USB c...

Страница 27: ...vices Where is the Best Location for My USB Network Devices You should work with your cable service provider to choose the best location for your USB network devices Consider these recommendations Loc...

Страница 28: ...cable modem gateway Professional installation may be available Contact your local cable service provider for further assistance The following diagram illustrates one of the various USB network connec...

Страница 29: ...dd a TV a DHCT or set top converter or a VCR 5 After all connections are complete insert the AC power adapter cord into the DC power connector on the back of the cable modem gateway and then plug the...

Страница 30: ...ices to connect to the cable modem gateway in order to maintain optimal network performance What are the Requirements for Wireless Networking It is important to view the characteristics of the entire...

Страница 31: ...You should work with your cable service provider to choose the best location for your wireless network devices Consider these recommendations Distance from the cable modem gateway to the wireless netw...

Страница 32: ...allation may be available Contact your local cable service provider for further assistance The following diagram illustrates one of the various wireless network connection options that are available t...

Страница 33: ...m gateway begins an automatic search to locate and sign on to the network that provides the telephone service This process may take up to 5 minutes The cable modem gateway is ready for use when the CA...

Страница 34: ...es to connect to the cable modem gateway in order to maintain optimal network performance What are the Telephone Wiring Requirements The cable modem gateway is designed to support interior telephone w...

Страница 35: ...the network because each device requires a certain amount of bandwidth to operate Contact your cable service provider or consult the documentation for your HPNA device for more information on selecti...

Страница 36: ...e of the various home phoneline networking connection options that are available to you To Telephone Company T10398 TM DPR300 Series Cable Modem Router Residential Gateway and Wireless Access Point Ca...

Страница 37: ...ct the HPNA device s using the pass through connector to the wall telephone outlet 4 Connect the active RF coaxial cable to the CABLE IN connector on the back of the cable modem gateway Use an optiona...

Страница 38: ...ages will differ from the pages shown here If you are not familiar with the network configuration procedures detailed in this section contact your cable service provider before you attempt to change a...

Страница 39: ...erface which is used to connect to the cable modem termination system CMTS at the headend A media access control MAC address is a hardware address that uniquely identifies each note of a network Hardw...

Страница 40: ...the upper portion of the About Your Modem screen to access the Setup page Use the Setup page to access the various cable modem gateway configuration options Detailed descriptions of each configuratio...

Страница 41: ...for your network IP Address Management Use this page to configure how Internet protocol IP addresses are assigned and managed in your network Advanced Settings The following table provides a descript...

Страница 42: ...N traffic that Network Address Translation NAT is unable to translate to a known local PC A DMZ is used by a company that wants to host its own Internet services without sacrificing unauthorized acces...

Страница 43: ...ryption and authentication prevents unauthorized access to your wireless devices Advanced Use this page to configure your WAP data rates and wireless fidelity WiFi thresholds Configuring Your Password...

Страница 44: ...set up your password type your password in the Password field then re type your password in the Re Enter Password field and then click Apply to save your password If you set a password on subsequent a...

Страница 45: ...familiar with the network configuration procedures detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default network configuratio...

Страница 46: ...s The date and time your WAN IP address expires Host Name Some ISPs require this information for authentication and will supply it to you Domain Name Some ISPs require this information for authenticat...

Страница 47: ...Settings IP Management page to configure how your system manages and assigns IP addresses in your network If you are not familiar with the IP management procedures detailed in this section contact you...

Страница 48: ...uch as printer servers Web servers and mail servers Number of CPEs Enter the maximum number of devices you are allowed to connect to your Private LAN Note The maximum number of devices is 245 DHCP Cli...

Страница 49: ...th the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default advanced options settings Click Options in the...

Страница 50: ...For example pings to the WAN IP address or the cable modem gateway or to the PCs behind it are not returned IPSec Pass Through Checking this box allows applications that use IPSec IP Security to pass...

Страница 51: ...ttempt to change any of the cable modem gateway default advanced IP filtering settings Click IP Filtering in the Advanced Settings section of the Setup page to access the Setup Advanced Settings IP Fi...

Страница 52: ...ur cable service provider before you attempt to change any of the cable modem gateway default advanced MAC filtering settings Click MAC Address Filtering in the Advanced Settings section of the Setup...

Страница 53: ...t familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default advanced port filtering settings...

Страница 54: ...private LAN IP address for the destination device If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of th...

Страница 55: ...t Triggers Use the Setup Advanced Settings Port Triggers page to configure TCP UDP port triggers Port triggering is similar to port forwarding but is dynamic In other words the system does not hold th...

Страница 56: ...mple of the Setup Advanced Settings Port Triggers page Setup Advanced Settings Port Triggers Page Description Use this page to enter and enable the port forwarding trigger and target range start and e...

Страница 57: ...Settings DMZ Host page Setup Advanced Settings DMZ Host Page Example The following illustration is an example of the Setup Advanced Settings DMZ Host page Setup Advanced Settings DMZ Host Page Descri...

Страница 58: ...u can also filter on the time of day and the day of the week If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to chang...

Страница 59: ...table provides a description of each field name within the Content Filtering section heading Field Name Description Keyword Blocking Allows you to block or allow Internet access based on keywords Doma...

Страница 60: ...name in the Domain Name list and then click Remove Domain Configuring Firewall Event Logging and E mail Alerts Use the Setup Firewall Event Logging page to access the firewall event log and allows you...

Страница 61: ...riptions of the Setup Firewall Event Logging page Field Name Description Contact Email Address Allows you to enter the e mail address of the person who monitors the firewall SMTP Server Name Allows yo...

Страница 62: ...umber If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default wireless basic...

Страница 63: ...product name WebSTAR New Channel 1 11 Allows setting a communications channel for your WAP For systems with multiple WAPs adjacently located WAPs must be set to output channels that are at least 2 ch...

Страница 64: ...ntication If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default wireless p...

Страница 65: ...he device requesting authentication encrypts the challenge text and sends it back to the WAP If the challenge text is encrypted correctly the access point allows the requesting device to authenticate...

Страница 66: ...Wireless Data Rates and WiFi Thresholds Use the Setup Wireless Advanced page to configure your WAP data rates and wired fidelity WiFi thresholds If you are not familiar with the advanced settings det...

Страница 67: ...that the WAP uses to announce itself to remote devices The Beacon Interval should be left at 100ms for compliance with most client cards The Beacon Interval specifies how often packets are sent by th...

Страница 68: ...ection provides examples and descriptions of these WebWizard pages Viewing the Status and Quality of Network Communications Use the Signal page to view important information about the status and quali...

Страница 69: ...upstream channel number currently being used by your cable modem Frequency Displays the downstream and upstream frequency currently being used by your cable modem This frequency is not displayed becau...

Страница 70: ...ew important information about the operational status of your cable modem gateway and the devices you have connected to it Click Status on the arc in the upper portion of any WebWizard page to access...

Страница 71: ...date If your ISP is running a time of day server then this time and date is accurate Time Since Last Reset Displays the time since the last cable modem reset or the last time the AC power was removed...

Страница 72: ...onal status of your cable modem gateway that you can use to troubleshoot and resolve problems with your cable modem gateway The Log records events as they occur Click Log on the arc in the upper porti...

Страница 73: ...computer s or other devices are not equipped with the appropriate networking interfaces contact your cable service provider These items may often be upgraded or purchased from your local computer or...

Страница 74: ...Blinking when data is being transferred over that connection On Off if no Ethernet device is connected On if an Ethernet device is connected or Blinking when data is being transferred over that connec...

Страница 75: ...r depending on the type of wire noise conditions and topology of the telephone wiring in your home Q Do I automatically receive high speed Internet service with the cable modem gateway A Your cable mo...

Страница 76: ...panel of your cable modem are illuminated Verify that all cables are properly connected Verify that your cable service is active and that it supports two way service Verify that you have called your c...

Страница 77: ...ion Copyright Notice 2003 Scientific Atlanta Inc All rights reserved Printed in the United States of America Information in this document is subject to change without notice No part of this document m...

Страница 78: ...to operate the equipment The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approva...

Страница 79: ...scientificatlanta com Scientific Atlanta and the Scientific Atlanta logo are registered trademarks of Scientific Atlanta Inc Bringing the Interactive Experience Home and WebSTAR are trademarks of Scie...

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