573497 Rev B
19
Troubleshooting
,
Continued
Problem
Possible Cause
Check and Correct
The remote
You may have used
Try
All Search
again (see page
control responds an incorrect code to 10). Keep progressing through
to some of the
program the remote the library until you discover
codes but with
control.
the code that supports all
the wrong result.
of your features.
Your device is
Your device has not Make a note of the brand,
not found
been included in
number, description (size, etc.),
during an
the All Search
and contact your service
All Search.
database.
provider.
(Unfortunately, many
devices use very
similar remote control
codes. While
searching
the library with All
Search, you may
have locked onto a
similar code for which
only some commands
work.)