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Problem
Solution
The image on the screen
is too dark.
Increase brightness.
Switch to a different color mode.
There are smudges
or blemishes on the
screen.
Clean the screen using a damp, soft, lint-free cloth.
Self-view camera does
not display an image.
Make sure the camera cover is open.
Service and support
If you require technical support with your eMag 120 HD /eMag 150 HD, please contact the dealer who sold you the
visual aid. It is recommended you first refer to “Troubleshooting”.
Note: This device contains no user serviceable components. Any unauthorised attempt to service or replace
internal components will render the warranty null and void.