Page 24
RISK OF ELECTRIC SHOCK!
Incorrect repairs are dangerous.
Repairs may only be carried out
by qualified technicians.
Malfunctions often have simple explanations.
Please refer to the malfunction table before calling
customer service or a qualified technician.
If a meal does not turn out exactly as you wanted,
refer to the Expert Cooking Guide section, where
you will find plenty of cooking tips and tricks.
MALFUNCTION TABLE
Problem
Possible cause
Remedy/information
The appliance does not work.
Faulty circuit breaker.
Look in the fuse box and check that
the circuit breaker for the appliance
is in working order.
Plug not plugged in.
Plug in the plug.
Power cut
Check whether the kitchen light
works.
The appliance does not work.
appears in the display panel.
Childproof lock is active.
Deactivate the childproof lock (see
section: Childproof lock).
O:OO
and are in the display
panel.
Power cut
Reset the clock.
The microwave does not switch on. Door not fully closed.
Check whether food residue or
debris is trapped in the door.
It takes longer than before for the
food to heat up in the microwave
The selected microwave power
level is too low.
Select a higher power level.
A larger amount than usual has
been placed in the appliance.
Double the amount = almost
double the cooking time.
The food was colder than usual.
Stir or turn the food during cooking.
Turntable grates or grinds.
Dirt or debris in the area around
the turntable
Clean the rollers under the
turntable and the drive. recess in
the oven floor thoroughly.
A particular operating mode or
power level cannot be set.
The temperature, power level or
combined setting is not possible for
this operating mode.
Choose permitted settings.
E1
appears in the display panel.
The thermal safety switch-off
function has been activated.
Call customer service or a qualified
technician.
E4
appears in the display panel.
The thermal safety switch-off
function has been activated.
Call customer service or a qualified
technician.
E11
appears in the display panel.
Moisture in the control panel.
Allow the control panel to dry.
E17
appears in the display panel.
Rapid heating has failed.
Call customer service or a qualified
technician.
TROUBLESHOOTING
