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Customer service
Schulthess Maschinen AG produces wash-
ing machines and dryers of outstanding
quality with proverbial durability. Hence,
at Schulthess, components, modules and
materials are carefully selected, tested and
assembled.
Should error messages or faults neverthe-
less occur, you will find much helpful infor-
mation on our website «www.schulthess.ch/
en/customer service» such as detailed
operating instructions, tips and tricks as
well as replies to the most frequently asked
questions (FAQs).
Our service number 0844 888 222 can be
reached from Monday to Friday from 08:00
to 12:00 hrs and 13:00 to 17:00 hrs.
Please make a note of the error message
F –– and the product and appliance number
of your washing machine. You will find this
information on the type label inside the
opened door.
Do make use of the registration of your
machine or extension of the guarantee as
they bring you many benefits. You can
also find the corresponding information at
www.schulthess.ch/en/customer-
service
Warranty
After the normal warranty period of 2 years
has expired, it is possible to extend the
warranty. We are happy to send you the
requested documents.
