Troubleshooting
Fault number
1
2
3
4
5
6
7
8
9
Cause
Remedy
X
–
–
–
–
–
–
–
–
Intake / suction pipe and/or pressure line
closed by fitting
Open the fitting.
X
–
–
–
–
–
–
–
–
Transport and sealing cover still in place
Remove the transport and sealing
cover.
Dismount the pump and inspect it for
dry-running damage.
X
X
–
X
–
–
–
–
–
Motor speed too low
Compare the required motor speed with
the specifications on the pump type
plate. Replace the motor if necessary.
Increase the motor speed if speed
control is available.
X
X
–
X
–
–
–
–
–
Magnetic coupling has parted
Switch off pump and switch on again.
X
X
–
X
–
X
–
–
–
Intake / suction pipe, pump or suction
strainer blocked or encrusted
Clean intake/suction pipe, pump or
suction strainer.
X
X
–
X
–
X
–
–
–
Air is sucked in
Seal source of problem.
X
X
–
X
–
X
–
–
–
Proportion of gas too high: pump is
cavitating
Consult the manufacturer.
X
X
–
X
–
X
–
–
–
Pump running in the wrong direction
Change over any two phases in the
motor.
X
X
–
X
–
X
–
–
–
Impeller out of balance or blocked
Dismount the pump and inspect it for
dry-running damage.
Clean the impeller.
X
X
–
–
X
X
–
–
–
Pressure pipe blocked
Clean the pressure pipe.
X
–
–
–
–
X
–
–
–
Intake/suction pipe and pump not correctly
vented or not completely filled
Completely fill and vent pump and/or
pipe.
X
–
–
–
–
X
–
–
–
Intake / suction pipe contains trapped air
Install fitting for venting.
Adjust piping installation.
X
–
–
–
–
–
–
–
X
Standstill, bearing rings stuck
Disassemble the pump and carefully
free the bearing rings.
–
X
–
X
–
–
–
–
–
Intake / suction pipe not completely open
Open the fitting.
–
X
–
X
–
X
–
–
–
Cross section of intake / suction pipe too
narrow
Increase cross section.
Clean encrustation from suction pipe.
Fully open fitting.
–
X
–
X
–
X
–
–
–
Hydraulic parts of the pump dirty, clotted
or encrusted
Dismount the pump.
Clean the parts.
–
X
–
X
–
X
–
–
–
Suction head too large: NPSH
pump
is
larger than NPSH
system
Increase pump inlet pressure.
Consult the manufacturer.
–
X
–
X
–
X
–
–
–
Back pressure of the system is too high,
pump selected is too small.
Consult the manufacturer.
–
X
–
X
–
X
–
–
–
Pump parts worn
Replace the worn pump parts.
–
X
–
X
–
X
–
–
–
Pump jammed
Consult the manufacturer.
–
X
–
X
–
X
–
X
–
Motor running on 2 phases
Check the fuse and replace it if
necessary.
Check the cable connections and
insulation.
24
MPN
11333/0519