Scan Coin SC-8100, Руководство пользователя

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16
SC-8100 – 050063-000 Rev.05
Troubleshooting
If a fault remains or reoccurs, contact your SUZOHAPP representative.
Error Message Description/Action
Error-Dimension Odd sized banknote/document detected.
Check and remove the banknote.
Error-Denomination Wrong denomination detected in DD mode.
Error-Double Sheet Double fed banknotes/documents detected.
Check and recount all banknotes/docu-
ments.
Adjust the thickness, see
“Thickness Setting”
on page 15 .
Error Emission Wrong emission detected in emission sorting
mode.
Error-Paper Jam A banknote/document is stuck inside the
machine.
Open up and clear the jammed banknote/
document.
Make sure no pieces remain
Error Image Image of banknote not found in database.
Can be caused by dirty or damaged bank-
notes.
Error Ornt Incorrect orientation detected in orientation
sorting mode.
Error-SlantNote Skew fed banknote/document.
If the problem reoccurs - check thickness
adjustment and/or check for dirt in the
machine. See
“Thickness Setting” on page 15
and “Cleaning” on page 17 .
Error-Timeout Speed too high when connected to PC Suite.
Reduce speed to
Medium
.
Error Wrong Face Incorrect face detected in face sorting.
Remove the banknote.
Unknown document Unknown document detected in the stacker.
Remove the document.
Reject Reason Message Description/Action
Batch not completed Final batch in bundle did not reach the set
batch size.
Chain Error Chain fed banknotes/documents detected.
Check banknotes/documents and recount all
banknotes/documents.
Check Bill Path Problems detected in bill path.
Open up the bill path and check all sensors
for dirt and pieces of paper.
Clean the sensors.
See
“Cleaning” on page 17 .
Check Stacker Check and remove all banknotes/documents
from the stacker.
Check Hopper Check and remove all banknotes/documents
from the hopper.
Remove stacker notes Banknotes/documents detected in stacker.
Remove all banknotes/documents.
Stacker Full The number of banknotes/documents in the
stacker have reached the maximum set quan-
tity.
Change and set correct batch size.
SuspiciousNote-IR Banknote with IR image not found, suspect
banknote.
SuspiciousNote-MG Banknote with MG image not found, suspect
banknote.
SuspiciousNote-UV Banknote with UV image not found, suspect
banknote.
Wrong Ornt Detected a banknote with the wrong
orientation.
Remove the banknote.