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Savant Pro Remote User Guide

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009-1410-04 | 180228

12.2.

REM-2000 Updates

Criteria for Download

The Pro Remote Multi-Room can receive software updates only if the following criteria is met:
–

The remote must be communicating with a Savant Pro System.

–

A user must be signed in on the remote and that user must be registered with the Savant cloud.

–

The Remote must have at least 50% charge left on its rechargeable battery.

–

The Host determines there is an updated version of software on the Savant cloud than what is running on the Remote.

If the criteria are met, the update process begins. To update, there are two pieces:
1.

Software gets downloaded to remote.

Software gets installed onto remote.

Overview of Download and Install Process

To begin the process, one of the following needs to be achieved

to initiate a software update:
a.

A new version of software for the remote is loaded onto the

Savant cloud. During normal operation, the Host determines

the updated version of software is available from the Savant

cloud and initiates the download.

The da Vinci runtime software on the Host is updated. The

da Vinci update now points to a newer version of remote

software on the Savant Cloud and the software download to

the remote is then started.

A new remote is added to the system and the version of

software on the remote differs from the version of software

on the Savant cloud and a download to the remote is

started.

With the download process to the remote started, the process

can be viewed using the System Status page of System Monitor.

HELPFUL! The complete remote download, install, and reboot

process takes about 5-10 minutes depending on network speeds.

See Appendix B: System Monitor section below for more

information.

Содержание PRO REM-1000

Страница 1: ...pports Savant Pro Remote da Vinci 8 7 or higher Table of Contents To access the link to the topics in this document select the topic page 1 Welcome to Savant Pro Remote 2 2 Hardware Overview 3 3 Introduction to the Pro Remote Screens 5 4 User Log In Log Out 6 5 SETTINGS 7 6 SCENES 8 7 SERVICES 12 8 Sleep Timer 15 9 FAVORITES 16 10 Voice Commands 17 11 Multi Room Remote REM 2000 18 12 Software Upda...

Страница 2: ...mote User Guide instructs a user to tap press and hold and swipe left right up or down on the LED screen Tap Touch and release tap a button or icon Touch and Hold Touch and hold a button or icon on the screen until a pop up menu or some other feature appears Swipe Right Touch and swipe your finger to the right Swipe Left Touch and swipe your finger to the left Swipe Left or Right Touch and swipe y...

Страница 3: ... the touchscreen display Channel Channel up or down the service selected on the touchscreen display if applicable Navigation D pad Standard up down left and right arrows used for on screen control Press and hold the up down arrows to page up or down the on screen menus Press Select button to select the highlighted item Voice Command Activate services scenes environmental controls and various other...

Страница 4: ...me Increase or decrease volume of the Service shown on the touchscreen display Channel Channel up or down the service selected on the touchscreen display if applicable Navigation D pad Standard up down left and right arrows used for on screen control Press and hold the up down arrows to page up or down the on screen menus Press Select button to select the highlighted item Voice Command Activate se...

Страница 5: ...ft or right Scenes created on the Pro Remote are synced to the Savant Pro 8 App and vice versa Users added in the Savant Pro 8 App are synced to the Pro Remote Swipe up or down to scroll through the fields of any screen The Scenes and Favorites available to each user are the Scenes and Favorites set up for that user Each user has their own set of Scenes and Favorites to choose from A device is On ...

Страница 6: ...and that user is logged out Tap the icon on the SERVICES screen to open the SETTINGS screen HELPFUL INFO Savant User Default User Profile If the Savant Pro system that the Remote is being added to does not have an iOS or Android device with the Savant Pro 8 App and a Savant Cloud account created the user available on the Pro Remote defaults to user Savant User The Savant User on the Remote has lim...

Страница 7: ...on Brightness Tap to access the Brightness adjustment screen In this screen there are five levels of intensity to choose from Set the brightness level by selecting more or fewer dots Selecting more dots indicate a brighter screen NOTE Fewer dots will extend the battery life Wake Sensitivity Wake Sensitivity is the amount of movement required to wake up the Remote after it has gone to Sleep Tap to ...

Страница 8: ...e set up in a Scene on the Savant Pro 8 App Timers schedules and Fade adjustments can t be set up in the Remote Those functions are set up in the Savant Pro 8 App and automatically synced back to the Remote Scene Icons Shared Scene This is a Shared Scene It can be used by all users and devices that can use this Savant System Schedule Enabled This Scene activates at a scheduled time and day Schedul...

Страница 9: ...0228 6 2 Capture the Current Service Levels and States Once the levels and states of the Services are set the current settings can be captured 1 From the SCENES screen tap icon to start the CAPTURE process See image below Also the Voice command Capture can be used to start this process ...

Страница 10: ...aptured on the Remote These Services are NOT selected B To expand any room tap the text for that room In the image to the left the Living Room has been expanded to display all the captured Services C Any of the captured Services can be deselected by tapping that Service in the list In this example the CABLE TV and LIGHTING has been selected D To select or deselect a room with all of its Services t...

Страница 11: ...save the Scene The Scene is now saved and is available in the SCENES screen of the Remote In addition a default image will be added The images are the same images available in the Savant Pro 8 App 8 Test your newly created Scene and verify it works as intended Modifications to the Scene will now need to be modified using the Savant Pro 8 App All modifications made in the App will be synced back to...

Страница 12: ...con indicates the Service is active in a different room and the source component is in use Tap the icon at the bottom of the services list to navigate to the Settings screen SERVICE ICON TABLE The table below displays the Service Icons and what they represent For a guide comparing the Features and Services supported on the Savant Pro 8 App vs the Features and Services supported on the Pro Remote r...

Страница 13: ...eneric Audio PlayStation 1 Generic Cable PlayStation 2 Generic CD PlayStation 3 Generic DVI PlayStation 4 Generic DVD Radio Service Generic Game Radio AM Generic HDMI Radio FM Generic Media Radio Satellite Generic Satellite RCN Cable Generic Video Relay and Trigger Google Chromecast ROKU Google Fiber Savant Music Shades Open SONOS Shades Half Open Time Warner Cable Shades Closed TiVo ...

Страница 14: ...n Audio Video A V service Within all A V services there is a power button on the bottom right corner of the screen With changes made in da Vinci 8 1 software this on screen button now has a menu that allows the user to choose to power off the service or the entire room including both A V and Lighting Services Tapping the on screen power button brings up the following menu NOTE See the Sleep Timer ...

Страница 15: ... after the desired amount of time 8 1 Activate Sleep Timer From any active Service 1 Tap the on the screen 2 Tap Sleep Timer on the pop up 3 Select the amount of time before the service will power off Once the Sleep timer is active the Power Off button changes to 8 2 Adjust Cancel Sleep Timer Tap the icon and the Sleep Timer can be adjusted or canceled ...

Страница 16: ...the FAVORITES screen Swipe up or down to scroll through the available Favorites Favorites can t be added using the Pro Remote Favorites are added using either the Savant Pro 8 App or the Channel Listing Editor in RacePoint Blueprint Tools Channel Listings Editor Favorites are synced from the Savant Pro 8 App to the Pro Remote There is no limit to the number of Favorites that can be added However S...

Страница 17: ...icrophone is on top near power button For example you could say Watch Cable The touchscreen will display the command back to you The spoken command will be performed HELPFUL INFO If the Remote chose the wrong command either quickly tap the Cancel Button or press the button The Remote has a delay before the command is performed to allow the spoken command to be confirmed 10 2 List of Voice Commands...

Страница 18: ...i Room Remote REM 2000 This section highlights the additional features of the Savant Pro Remote Multi Room 11 1 Change Room 1 From any room select the drop down disclosure triangle 2 Select another room from the list of rooms Once selected the new room will open displaying the services in that room ...

Страница 19: ...update the Wi Fi information to the new settings 1 From any room scroll to the bottom of the page and select the Gear Icon 2 Select Wi Fi Information from list in the SETTINGS page 3 Select CONFIGURE WI FI button 4 Select RESET The remote will scan the area and list all available networks Scroll through the list select the appropriate network and connect to that network with the new credentials ...

Страница 20: ... of these criteria are met the Host automatically downloads and installs the update after 2 00am The download to the Pro Remote can take a few hours TIP It is good practice to cradle the Pro Remote in its Base overnight The overnight hours are a good time for the Pro Remote to download and update itself without any interruptions However the download to the Pro Remote can begin at any time as long ...

Страница 21: ... the process one of the following needs to be achieved to initiate a software update a A new version of software for the remote is loaded onto the Savant cloud During normal operation the Host determines the updated version of software is available from the Savant cloud and initiates the download b The da Vinci runtime software on the Host is updated The da Vinci update now points to a newer versi...

Страница 22: ...boot and finish the software install 4 When finished navigate to the ABOUT page About 5 The updated software Version is listed on the ABOUT page Additional Information The RESUME UPDATE button indicates there is software currently downloading or the software has already downloaded and is staged on the remote Pressing the RESUME UPDATE button ensures the following o If the software is downloaded on...

Страница 23: ...Systems LLC All rights reserved Savant Savant App Savant Host Now You Can RacePoint Blueprint Single App Home TrueCommand TrueControl and the Savant logo are trademarks of Savant Systems LLC AirPlay Apple AirPort Express AirPort Extreme Apple TV Apple Remote Desktop FireWire iMac iTunes iPad iPad mini iPad Air iPhone MacBook Mac and OS X are trademarks or trade names of Apple Inc iOS is a trademar...

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