Deep SUNA Manual
For SUNA running firmware version 2.4 or later
14. Warranty
14. Warranty
14.1 Warranty Period
All Satlantic equipment is covered under a one-year parts and labor warranty from date
of purchase.
14.2 Restrictions
Warranty does not apply to products that are deemed by Satlantic to be damaged by
misuse, abuse, accident, or modifications by the customer. The warranty is considered
void if any optical or mechanical housing is opened. In addition, the warranty is void if
the warranty seal is removed, broken or otherwise damaged.
14.3 Provisions
During the one year from date of purchase warranty period, Satlantic will replace or
repair, as deemed necessary, components that are defective, except as noted above,
without charge to the customer. This warranty does not include shipping charges to and
from Satlantic.
14.4 Returns
To return products to Satlantic, whether under warranty or not, contact the Satlantic
Customer Support Department and request a Returned Material Authorization (RMA)
number and provide shipping details.
All claims under warranty must be made promptly after occurrence of circumstances
giving rise thereto and must be received by Satlantic within the applicable warranty
period. Such claims should state clearly the product serial number, date of purchase
(and proof thereof) and a full description of the circumstances giving rise to the claim. All
replacement parts and/or products covered under the warranty period become the
property of Satlantic.
14.5 Liability
IF SATLANTIC EQUIPMENT SHOULD BE DEFECTIVE OR FAIL TO BE IN GOOD WORKING
ORDER THE CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS
STATED ABOVE. IN NO EVENT WILL SATLANTIC BE LIABLE FOR ANY DAMAGES,
INCLUDING LOSS OF PROFITS, LOSS OF SAVINGS OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE
EQUIPMENT OR COMPONENTS THEREOF.
Copyright © 2013, Satlantic LP, All rights reserved
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