The Sapling Company, Inc.
1633 Republic Road
Huntingdon Valley, PA 19006
USA
+1 215.322.6063 P.
+1 215.322.8498 F.
www.sapling-inc.com
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Frequently Asked Questions
Where is the best location for the Network Repeater to be mounted?
Usually, the hallway is the best location because it is mostly open space in typical applications.
How far can the Network Repeater transmit the wireless signal?
The Transceiver can transmit up to 1000 meters in open space.
Will the Repeater have interference from cordless or cellular phones?
No, because with Sapling’s innovative frequency-hopping technology, interference will not occur. The repeater switches frequencies automatically
when the receiver and transmitter is open, thus interference is avoided.
My power source is 230 volts. Can the Network Repeater be powered on that voltage?
Yes, the Repeater can work on 110 volts/50-60 Hz or 230 volts/50-60 Hz.
How often does the Network Repeater send the wireless signal?
The Network Repeater sends out the signal once a minute.
Can the Network Repeater receive time from other devices besides the Sapling SMA Series Master Clock?
No, the Network Repeater only receives time from the SMA Series Master Clock.
Troubleshooting
The clocks aren’t receiving the signal. What should I do?
Make sure that the Repeater is in a place where the signal can be transmitted in open space.
What should I do if the Repeater is not powering up?
Measure the voltage between pins L1 & L2. The voltmeter should read 85 - 135 VAC between the hot and the neutral.
What do I do if I cannot get an IP address from the DHCP server and want to use a static IP instead?
See page 5 for instructions on setting the Network Repeater to use a static IP address.
Support
