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MAINTENANCE
TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Oven will not
start.
• Electrical cord for oven is not plugged in.
• Door is open.
• Wrong operation is set.
• Plug into the outlet.
• Close the door and try
again.
• Check instructions.
Arcing or
sparking.
• Materials to be avoided in microwave
oven were used.
• The oven is operated when empty.
• Spilled food remains in the cavity.
• Use microwave-safe
cookware only.
• Do not operate with oven
empty.
• Clean cavity with wet towel.
Unevenly
cooked foods.
• Materials to be avoided in microwave
oven were used.
• Food is not defrosted completely.
• Cooking time, power level is not suitable.
• Food is not turned or stirred.
• Use microwave-safe
cookware only.
• Completely defrost food.
• Use correct cooking time,
power level.
• Turn or stir food.
Overcooked
foods.
• Cooking time, power level is not suitable.
• Use correct cooking time,
power level.
Under cooked
foods.
• Materials to be avoided in microwave
oven were used.
• Food is not defrosted completely.
• Oven ventilation ports are restricted.
• Cooking time, power level is not suitable.
• Use microwave-safe
cookware only.
• Completely defrost food.
• Check to see that oven
ventilation ports are not
restricted.
• Use correct cooking time,
power level.
Improper
defrosting.
• Materials to be avoided in microwave
oven were used.
• Cooking time, power level is not suitable.
• Food is not turned or stirred.
• Use microwave-safe
cookware only.
• Use correct cooking time,
power level.
• Turn or stir food.
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