13
Unit doesn’t respond
(no power)
AC cord isn’t plugged into a wall
outlet.
Make sure the dock insert is the proper fit for your
iPod
Using no or wrong iPod insert
iPod does not dock
properly
Wall outlet is not functioning
Symptom
Possible Problem
Solution
Plug the AC cord into a wall outlet.
Plug another device into the same outlet to confirm the
outlet is working
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
iPod didn’t install properly
iPod does not
respond to the unit
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
iPod is not installed properly
Upgrade software on your iPod. For details visit
http://www.apple.com/ipod/download
Your iPod software is too old
Please make sure your iPod is working properly
before docking into the unit. Please refer to your iPod
manual for details.
iPod is locked up
Clock radio
cannot control those iPods or other
devices.
Using 1 or 2 generation iPod,
other devices.
st
nd
Troubleshooting