
SUNWAY
TM
SI
MANUALE
D’USO
100/156
Fault Information
Troubleshooting
DCI Device Error
If this error occurs frequently, please contact your
distributor or call ENERTRONICA SANTERNO
technical support.
Current Sensor
Error
If this error occurs frequently, please contact your
distributor or call ENERTRONICA SANTERNO
technical support.
AC Voltage Error
·Check the volt of the grid.
·Check the connection between the inverter and the
grid.
·Check the settings of the on-grid standards of the
inverter.
·If the volt. of the grid is higher than the volt. regulated
by local grid, please inquire the local grid workers
whether they can adjust the volt. at the feed point or
change the value of the regulated volt.
If the volt. of the grid is in regulated range as allowed
and monitoring portal still shows this error, please
contact your distributor or call ENERTRONICA
SANTERNO technical support.
Frequency Error
Check the setting of country and frequency of the local
grid, if the above mentioned are in normal, please
contact your distributor or call ENERTRONICA
SANTERNO technical support.
Grid Lost
Error
Check the connection status between the AC side of
the inverter and the grid, if the above mentioned are in
normal, please contact your distributor or call
ENERTRONICA SANTERNO technical support.
GFCI Error
Check the insulation resistance of the positive side and
cathode side of the solar panel; check whether the
inverter is in wet environment; check the grounding of
the inverter. If the above mentioned are in normal,
please contact your distributor or call ENERTRONICA
SANTERNO technical support.
DCI Error
If this error
always exists, please contact your
distributor or call ENERTRONICA SANTERNO
technical support.
Check the insulation resistance of the positive side and