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PAGE  03

 

 

 

SANTEC LIFETIME LIMITED WARRANTY 

 

1. 

Finishes:

 Santec 

Polished Chrome

 and 

Polished Orobrass

 finishes carry a 

Lifetime

 

Limited

 

warranty against manufacturing defects and tarnish to the original purchaser with the exclusion of 
kitchen drain assemblies which, due to the nature of their use, are not warranted. Santec  

recommended custom finishes

 carry a ten (10) years limited warranty against manufacturing 

defects and tarnish to the original purchaser with the exclusion of kitchen and pop -up drain 
assemblies which, due to the nature of their use, are not warranted. 

2. 

Cartridges

: Santec Cartridges carry a lifetime limited warranty against manufacturing defects for the 

life of the product to the original purchaser. 

3. 

Parts

: Santec parts carry a Ten (10) year limited  warranty against manufacturing defects, to the 

original purchaser. 

4. 

Warranty exclusions and limitations

: This warranty does not cover: damage due to negligence, 

accident, abuse, improper installation, or improper maintenance such as, but not limited to: heat from 
soldering during installation, the use of plumbers putty, damage from tools used during installation, 
the use or exposure to chemicals or cleaning products either abrasive or non abrasive or the use of 
any cleaning tool or product other than a soft,  clean cloth.  This warranty does not cover: changes in 
the finish or in the product due to normal wear or aging and does not cover any product or parts 
which have been altered or used in a manner not typical for the product.  

This warranty does not 

cover and Santec will not be held liable for damage to products caused by the freight carrier 
and a claim should be made immediately to the freight carrier should this occur

.  This warranty 

does not cover any cost involved in the installation, repair, or replace ment of any Santec product or 
part.  This warranty does not cover and Santec will not be held liable for any loss, damages, or 
expenses, incidental or consequential whatsoever, originating from the purchase, installation, use, 
repair, failure, or replaceme nt of any Santec product or part, as allowed by law.  The product or 
components of the covered product will either be repaired, refinished or replaced, at the sole 
discretion of Santec.  Santec reserves the right to examine any product claimed defective pr ior to 
any warranty claim being accepted or processed, at its sole discretion. This warranty gives you 
specific legal rights and you may have other rights which may vary from state to state. 

 
 
 

Effective 

01/01/03

 - Replaces and supersedes any previously issued warranty. 

 

 

FINISH CARE INFORMATION

 

 
For clear coated or enamel color finishes:

 

 
We recommend that all faucets, drains, etc. be 
gently wiped dry with a soft cloth after use to avoid 
water spotting and water deposit buildup. A mild 
liquid hand soap, s uch as Ivory may be used 
occasionally if desired.  Use of a non -abrasive 
carnauba wax will add protection to the finish and 
should be used if the faucets will not be dried after 
use.  Santec Orobrass kitchen products are clear 
coated. 
 
 
 

For non-clear coated and specialty finishes: 

 
We recommend that all faucets, drains, etc. be 
gently wiped dry with a soft cloth after use to avoid 
water spotting and water deposit buildup.  Use of a 
non-abrasive carnauba wax is required 
occasionally. 
 

                                                                            

 

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