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The worldwide warranty period is 2 years, commencing from
the purchase of the new, unused product from the seller.
The warranty only applies to products purchased by the buyer
as a consumer and used exclusively for personal purposes in
the context of domestic use.
German law shall apply.
During the warranty period, should this product prove to be
incomplete or defective in functionality in accordance with
the following provisions, HaDi shall carry out a repair or a re-
placement delivery free of charge, in accordance with these
warranty conditions.
If the buyer wishes to make a warranty claim, they should
approach their local retailer in the first instance: see the
attached “International Service” list of service addresses.
The buyer will then receive further information about the pro-
cessing of the warranty claim, e.g. where they can send the
product and what documentation is required.
A warranty claim shall only be considered if the buyer can pro-
vide HaDi, or an authorised HaDi partner, with
- a copy of the invoice/purchase receipt, and
- the original product.
The following are explicitly excluded from this warranty:
- deterioration due to normal use or consumption of the prod-
uct;
- accessories supplied with this product which are worn out
or used up through proper use (e.g. batteries, rechargeable
batteries, cuffs, seals, electrodes, light sources, attachments
and nebuliser accessories);
- products that are used, cleaned, stored or maintained im-
properly and/or contrary to the provisions of the instructions
for use, as well as products that have been opened, repaired
or modified by the buyer or by a service centre not authorised
by HaDi;
- damage that arises during transport between manufacturer
and customer, or between service centre and customer;
- products purchased as seconds or as used goods;
- consequential damage arising from a fault in this product
(however, in this case, claims may exist arising from product
liability or other compulsory statutory liability provisions).
Repairs or an exchange in full do not extend the warranty pe-
riod under any circumstances.
Subject t
o err
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