26
Troubleshooting
If you think your hob isn’t working properly the following should help you find out what might be wrong.
Symptom
Possible cause
Solution
Symbols appear in the display
when the hob is first switched
on.
The hob has been switched on and
tested in the factory.
This is normal the symbols will disappear
when you use the hob.
The fan remains active for
several minutes after the hob
has been switched off.
The hob is cooling down.
This is normal, the fan will switch off in a
few minutes.
You can hear a ticking sound
while the hob is on.
Ticking occurs when cooking at
lower power levels.
This is normal and nothing to be worried
about.
The pans make a noise while
cooking.
This is caused by energy flowing
from the hob to the pan.
At high setting this is perfectly normal
for some pans. It will not damage the
hob or pan.
You have switched on a
cooking zone and the display
is flashing.
You haven’t placed a pan centred
on the cooking zone.
The pan is too small (less than
120mm in diameter)
The pan is not suitable for
induction hobs (Choosing the right
cookware)
Place a pan on the cooking zone.
Use a larger pan (over 120mm).
Use a pan designed for induction hobs.
The cooking zone switches off
and starts beeping.
You have set a cooking zone timer
that has expired.
Touch any control the switch the alarm
off.
The hob is not working and
the display won’t switch on.
The power to the hob may have
been switched off.
The child lock may have been
switched on.
Make sure the power is switched on to
the hob.
Touch and hold the lock control to switch
the child lock off.
A fuse blows when the hob is
switched on.
The hob may not have been
connected correctly.
Check the connections match the
connection diagram in this instruction
book.
The hob switched off.
You may have accidentally touched
the power control.
Touch the power control again to switch
the hob back on.
SINHOBB13/W13_IB.indd 26
05/08/2013 12:55