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I cannot make a call
• If the handset display shows , press and hold / to unlock it before
you make a call.
• Only one handset (or the base station) can be connected to the outside
line at a time. If another handset is already using the line, you need to
wait until it has finished its call.
When I press on the keys, nothing happens
Make sure the batteries are fitted in your handset. If the Battery Level
symbol on the display shows ‘low’, put your handset back on the base
station or charging cradle to charge.
When I key in a number, it appears on the display, but I cannot make
an outside call
Try a different position for the base station – somewhere higher if possible,
or further from other electrical equipment.
The phone does not ring
• Check that the base station’s mains power adapter is plugged in and the
power is switched on.
• The base station needs mains power for normal operation of the phone,
not just for charging the batteries.
• Make sure you are using the telephone line cable that was supplied
with your telephone.
My call was cut off when I went out of range. Now I cannot use my
handset
Move the handset closer to the base station before you try again to make
a call.
There is interference and noise on the line
• Move the handset closer to the base station, or to a different position.
• Try moving the base station so that it is not near other electrical
equipment, such as a television or a computer.
• You will get the best sound if you place the base station as high as
possible. For example, in a two-floor building, the first-floor landing is
an ideal place.
