Cruzer Enterprise
Troubleshooting FAQ
Revision
1.0
2.
Passwords
Q: W
HAT ARE
‘
SPECIAL
’
CHARACTERS
?
A:
A special character is any character that is not a letter or digit, for
example, ‘@’ or ‘#’. These characters may be used in passwords to
make them more complex and help prevent password hacking.
Q: W
HEN
I
TRIED TO TYPE A NEW PASSWORD
,
I
GOT AN
I
NVALID
P
ASSWORD
MESSAGE
.
W
HAT DOES THIS MEAN
?
A:
Cruzer Enterprise uses a complex password algorithm. Passwords
must be a minimum of 4 characters and must contain at least
three of the four character types – uppercase letters, lowercase
letters, numbers, and special characters. Examples of valid
passwords are ABC123def, ABC@#123, def^&*111, and
123()QQQ.
Q: I
TYPED A PASSWORD HINT AND GOT A MESSAGE THAT THE PASSWORD HINT
IS TOO SIMILAR TO MY PASSWORD
.
W
HY
?
A:
The password hint is verified that it is not similar to the password
you have entered. There are two types of password matching
algorithms – Exact and Similar. The Exact algorithm checks that
the exact text of the password does not appear in the password
hint. The similar algorithm checks that at least 40% of the
password cannot appear in the password. In both algorithms,
reverse passwords are not permitted. By default, Cruzer Enterprise
uses the Exact password matching algorithm but can be modified
using the Cruzer Enterprise Updater procedure.
© 2007 SanDisk® Corporation
3
May 2007, Document No.TSG-CRE-0507-10
