WARRANTY
San Hima warrants that each of e-bike rack that is purchased while this Warranty is in effect will be
free from defects in materials and workmanship for a period of 5 years from the date of receiving
the product from San Hima or its authorized distributor/dealer. If it is believable to be defective
during the 5-Year Warranty Period, San Hima will, at its option, repair it, replace it with the same or
similar product, or will issue a refund for the defective San Hima product. And San Hima will pay for
the cost of shipping or transportation of a defective component. This warranty terminates if a
purchaser transfers the product to any other person. And please retain your purchase receipt for
your records.
Please ensure that the San Hima e-bike rack should be fit in accordance with warnings and
recommendations listed in the user manual, and should be used for the purpose for which it was
designed.
Any and all warranty coverage does not cover: normal wear and tear, incorrect fitting, damages
as a result of failure to follow information in the user manual, unusual, improper or negligent use or
misuse or overloading, using the San Hima e-bike rack other than for the purpose for which it was
originally designed, failure to follow relevant vehicle safety and compliance laws, misuse or
neglect, improper repair or maintenance, alteration, abuse, acts of nature, terrorism, vandalism,
collision, road hazards or adverse conditions.
If further information or investigation is required or if the claim does not meet the requirements
under our warranty, San Hima'll let you know.
