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English 49

Tr

ouble

shoo

ting

Code

Action

Ub

Spinning does not work.
•

Make sure laundry is spread out evenly.

•

Make sure the washing machine is on a flat, stable surface.

•

Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an “Ub” check message will
be shown in the display.

3C

Check the motor for operation.
•

Try restarting the cycle.

•

If the information code remains, contact a customer service
centre.

UC

The electronic control needs to be checked (Over Voltage Error).
•

Check the PCB and wire harness.

•

Check if power is supplied properly.

•

If the information code remains, contact a customer service
centre.

Low voltage detected
•

Check if the power cord is plugged in.

•

If the information code remains, contact a customer service
centre.

HC

High temperature heating check
•

If the information code remains, contact a customer service
centre.

1C

The Water Level sensor is not working properly.
•

Try power off and restarting the cycle.

•

Check WaterLevel Sensor wire harness.

•

If the information code remains, contact a customer service
centre.

AC

Check communications between main and sub PBAs.
•

Try power off and restarting the cycle.

•

If the information code remains, contact a customer service
centre.

If any information code keeps appearing on the screen, contact a local Samsung service
centre.

WW6000J(SEPM)-03580Q_EN (U.K).indd 49

2/9/2015 7:30:19 PM

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Содержание WW8*J6 Series

Страница 1: ...Washing Machine User manual WW8 J6 WW9 J6 WW6000J SEPM 03580Q_EN U K indd 1 2 9 2015 7 30 12 PM ...

Страница 2: ...aundry guidelines 24 Detergent drawer guidelines 26 Operations 29 Control panel 29 Simple steps to start 31 Cycle overview 32 Settings 36 Maintenance 37 Eco drum clean 37 Smart Check 38 Emergency drain 39 Cleaning 40 Recovery from freezing 43 Care against an extended time of disuse 43 Troubleshooting 44 Checkpoints 44 Information codes 48 Specifications 50 Fabric care chart 50 Protecting the envir...

Страница 3: ...his manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may ...

Страница 4: ... easily from the inside and children may be seriously injured if trapped inside This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure ...

Страница 5: ...a circuit that is regularly switched on and off by the utility Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into an AC 220 240 V ...

Страница 6: ...sion or problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this ...

Страница 7: ...vice centre Do not touch the power plug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the po...

Страница 8: ...shing machine without proper supervision Do not let children climb in or onto the appliance This may result in electric shock burns or injury Do not insert your hand or a metal object under the washing machine while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the outlet Damage to the power c...

Страница 9: ... hose or the water pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem If the washing machine is used when it is flooded because of a draining problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the door If laundry ge...

Страница 10: ... due to a malfunction Water drained during a high temperature wash or drying cycle is hot Do not touch the water This may result in burns or injury Do not wash spin or dry water proof seats mats or clothing unless your appliance has a special cycle for washing these items Woollen bedding rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car cov...

Страница 11: ...neous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water cooling heating devices This may result in problems with the washing machine Do not use natural hand washing soap for the washing machine If it hardens and accumulates inside the washing machine it may result in problems with the product discolouration rust or bad odours Place socks and brassiere...

Страница 12: ...tems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them res...

Страница 13: ...cluded in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 01 02 12 11 10 09 03 04 06 08 07 05 01 Release lever 02 Detergent drawer 03 Control panel 04 Door 05 Drum 06 Pump filter 07 Emergency drain tube 08 Filter cover 09 Worktop 10 Power plug 11 Drain hose 12 Levelling feet WW6000J SEPM 03580Q_EN U K indd 13 2...

Страница 14: ...Cold water hose Hot water hose Liquid detergent guide NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent guide Applicable models only WW6000J SEPM 03580Q_EN U K indd 14 2 9 2015 7 30 13 PM ...

Страница 15: ...ng conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the washing machine to turn off Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach...

Страница 16: ...install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine Alcove or closet installation Minimum clearance for stable operation Sides 25 mm Rear 50 mm Top 25 mm Front 550 mm If both the wash...

Страница 17: ...ezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the supplied spanner 2 Fill the holes with the supplied plastic bolt caps Keep the shipping bolts for future use WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic ...

Страница 18: ...Level the washing machine by manually adjusting the levelling feet 3 When levelling is complete tighten the nuts using the spanner STEP 4 Connect the water hose A B Connect the water hose to the water tap 1 Remove the adaptor A from the water hose B 2 Use a Philips screwdriver to loosen four screws on the adaptor WW6000J SEPM 03580Q_EN U K indd 18 2 9 2015 7 30 14 PM ...

Страница 19: ...the adaptor 5 Turn part C in the arrow direction to tighten it E 6 While holding down part E connect the water hose to the adaptor Then release part E The hose fits into the adaptor with a clicking sound 7 Connect the other end of the water hose to the inlet valve on the back of the washing machine Turn the hose clockwise to tighten WW6000J SEPM 03580Q_EN U K indd 19 2 9 2015 7 30 14 PM ...

Страница 20: ...nd contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer high pressure hose NOTE After connecting the water hose to the adaptor check if it is connected properly by pulling the water hose downwards Use a popular type of water taps If the tap is square shaped or too big re...

Страница 21: ...ter inlet on the back of the machine 2 Connect the other end of the hot water hose to the hot water tap Aqua hose applicable models only A The aqua hose alerts users of a risk of water leaks It senses the water flow and turns red on the centre indicator A in case of a leak WW6000J SEPM 03580Q_EN U K indd 21 2 9 2015 7 30 15 PM ...

Страница 22: ...e the sink siphon so that the end of the hose is at least 60 cm above the floor ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain standpipe requirements Minimum diameter of 5 cm Minimum carry away capacity of 60 litres per minute STEP 6 Power on Plug the po...

Страница 23: ...ashing machine 2 Hold down Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The Cb message appears 3 Press Start Pause to run the Calibration cycle 4 The drum will rotate clockwise and counter clockwise for about 3 minutes 5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready for use WW6...

Страница 24: ...ns and buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If pants or jacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry ne...

Страница 25: ...e the load Unbalanced laundry may reduce the spinning performance STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines NOTE Follow the detergent manufacturer s recommendations based on the weigh...

Страница 26: ...dditives such as fabric softener Do not exceed the max line A CAUTION Do not open the detergent drawer while the washing machine is operating Do not use the following types of detergent Tablet or capsule types Ball or net types To prevent the compartment clogging concentrated or highly enriched agents fabric softener or detergent must be diluted with water before being applied To apply washing age...

Страница 27: ... to the prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer CAUTION Do not apply powder detergent to the liquid detergent guide Concentrated fabric softener must be diluted with water before applied Do not apply main wash detergent to the softener compartment WW6000J SEPM 03580Q_EN U K indd 27 2 9 2015 7 30 16 PM ...

Страница 28: ...he provided liquid container in the main wash compartment Then apply liquid detergent to the container below the marked max line A CAUTION Do not exceed the max line that is marked inside the container Remove the liquid container if using powder detergent WW6000J SEPM 03580Q_EN U K indd 28 2 9 2015 7 30 16 PM ...

Страница 29: ... for the current cycle 04 Rinse Press to change the rinse count for the current cycle You can set the rinse count to a max of 5 05 Spin Press to change the spinning speed for the current cycle Rinse Hold The final rinse process is suspended so that the laundry remains in the water To unload the laundry run a drain or spin process No Spin The drum does not spin after the final drain process 06 Opti...

Страница 30: ...the cycle will be determined by the machine s internal logic For example this setting is useful for programming your machine to finish a wash at the time you normally return home from work Press to choose a preset unit of hours 09 Quick Wash 15 30 For lightly soiled garments of less than 2 kg that you want to wash quickly 10 Power Press to turn on off the washing machine 11 Start Pause Press to st...

Страница 31: ...button again to choose a preferred item 5 The machine provides three easy to access buttons for Bubble Soak Quick Wash and Delay End for your convenience If you want to use one of these options press the corresponding button 6 Press Start Pause To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press Start Pause again to start the new cycle WW60...

Страница 32: ...rom shrinkage distortion A neutral detergent is recommended 2 SPIN Featuring an additional spin process to effectively remove moisture from laundry DENIM Featuring a higher water level in the main wash and an extra rinse cycle to ensure that no powder detergent remains 3 RINSE SPIN Featuring an additional rinse process after applying fabric softener to the laundry ECO DRUM CLEAN Cleans the drum by...

Страница 33: ...rie silk and other handwash only fabrics For best performance use liquid detergent 2 BABY CARE Featuring a high temperature wash and extra rinses to help remove the remaining detergent effectively 4 OUTDOOR CARE For outdoor clothes skiwear and sportswear that are made of functional materials such as spandex stretch and micro fibre 2 DARK GARMENT Featuring additional rinses and reduced spinning to ...

Страница 34: ...n water bubbles for effective washing Bubble Soak is available with and adds up to 30 minutes to 4 cycles Cotton Synthetics Denim and Baby Care Quick Wash 15 30 Specifically for up to 2 kg of lightly soiled garments The cycle time differs depending on the water supply conditions the load and type of laundry soiling levels and extra options selected The cycle time changes from Off 15 min 30 min and...

Страница 35: ... The corresponding indicator turns on with the clock running 4 To cancel the Delay End restart the washing machine by pressing Power Real life case You want to finish a two hour course 3 hours later from now For this you add the Delay End option to the current cycle with the 3 hour setting and press Start Pause at 2 00 p m Then what happens The washing machine starts operating at 3 00 p m and ends...

Страница 36: ...eactivated Child Lock locks all buttons except for Power To activate or deactivate Child Lock hold down Temp and Rinse simultaneously for 3 seconds NOTE To add detergent put more laundry in the drum or change the cycle settings whilst in the Child Lock state you must first deactivate the Child Lock Sound On Off You can turn on or off the key Your setting will remain effective after you restart the...

Страница 37: ...O DRUM CLEAN is set to 70 C which cannot be changed CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance ECO DRUM CLEAN reminder The ECO DRUM CLEAN reminder appears on the main screen once every 40 washes It is advisable to perform the ECO DRUM CLEAN regularly When you first see this reminder you can ignore the reminder for ...

Страница 38: ...Washer app on your mobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the mobile device and the washing machine face each other Then the information code will be recognized automatically by the app 5 When the information code is recognized correctly the app provides detailed information about the problem with applicable solutions NOTE The funct...

Страница 39: ...object B 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap B C 4 Open the tube cap and let water in the Emergency drain tube C flow into the container 5 When done close the tube cap and reinsert the tube Then close the filter cover NOTE Use a spacious container because the water in the drum may be more than expected ...

Страница 40: ...r hose from the back of the washing machine Cover the hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged 6 Dry the mesh filter completely in the shade 7 Reinsert the mesh filter into the inlet valve and reconnect the water hose to the inlet valv...

Страница 41: ...ilter and turn the filter knob to the right NOTE Some pump filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the pump filter push in and turn it anticlockwise The spring mechanism of the safety knob helps open the filter To close the safety knob of the pump filter turn it clockwise The spring makes a rattling sound which is normal NOTE If th...

Страница 42: ...ent guide from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the Liquid detergent guide to the drawer 6 Slide the drawer inward to close it NOTE To remove remaining detergent perform the RINSE SPIN cycle with the drum being empty WW6000J SEPM 03580Q_EN U K indd 42 2 9 2015 7 30 19 PM ...

Страница 43: ...hing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord 1 Turn the Cycle Selector to select a RINSE SPIN 2 Empty the drum and press Start Pause 3 When the cycle is complete close the water...

Страница 44: ...ure After a cycle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient water pressure Make sure the detergent is added to the centre of the detergent drawer Make sure the rinse cap is inserted properly If using granular detergent make sure the detergent selector is in the upper position Remove the rinse cap and clean the detergent drawer Excessive vibr...

Страница 45: ...ism to disengage The door will not open until 3 minutes after the washing machine has stopped or the power turned off Make sure all the water in the drum is drained The door may not open if water remains in the drum Drain the drum and open the door manually Make sure the door lock light is off The door lock light turns off after the washing machine has drained Excessive suds Make sure the Auto Det...

Страница 46: ...en both taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush water lines Make sure the water heater is set to supply a minimum 120 F 49 C hot water at the tap Also check the water heater capacity and recovery rate Disconnect the hoses and clean the mesh filter The mesh filter may be clogged While the washing machine fills the water tempera...

Страница 47: ...o sanitize periodically Clean the door seal diaphragm Dry the washing machine interior after a cycle has finished No bubbles are seen Bubbleshot models only Overloading may screen bubbles Severely contaminated laundry may not generate bubbles Wi Fi does not work Wi Fi models only Make sure the Internet connection to your house is properly established Make sure the router turns on and operates norm...

Страница 48: ...may be deformed with some cycles 5C Water is not draining Make sure the drain hose is not frozen or clogged Make sure the drain hose is positioned correctly depending on the connection type Clean the debris filter as it may be clogged Make sure the drain hose is straightened all the way to the drain system If the information code remains contact a customer service centre dC Operating the washer wi...

Страница 49: ...upplied properly If the information code remains contact a customer service centre Low voltage detected Check if the power cord is plugged in If the information code remains contact a customer service centre HC High temperature heating check If the information code remains contact a customer service centre 1C The Water Level sensor is not working properly Try power off and restarting the cycle Che...

Страница 50: ...al Do not iron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry Clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be washed at 40 C Dry clean with aviation fuel pure alcohol or R113 only Item can be washed at 30 C Do not dry clean Hand wash only Dry flat Dry clean only Can be hung to dry Can be bleached in...

Страница 51: ...nnected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufacturer s instructions Use stain removal products and bleaches before the wash cycle only when strictly necessary Save water and electricity by only washing full loads the exact amount depends upon the program ...

Страница 52: ...50 mm Water pressure 50 kPa 800 kPa NET weight 61 0 kg Wash and spin capacity 8 0 kg 9 0 kg Power consumption Washing 220 V 150 W 240 V 150 W Washing and heating 220 V 2000 W 240 V 2400 W Spin 220 240 V 600 W Pumping 30 W Spin revolutions 1400 rpm NOTE The design and specifications are subject to change without notice for quality improvement purposes WW6000J SEPM 03580Q_EN U K indd 52 2 9 2015 7 3...

Страница 53: ...e COTTON 60 C and 40 C 4 Program duration of the standard program COTTON 60 C at full load min 284 294 COTTON 60 C for partial load min 254 284 COTTON 40 C with partial load min 254 284 Weighted time in left on mode min 2 2 Airborne noise emissions Wash dB A re 1 pW 53 53 Spin dB A re 1 pW 74 74 NOTE 1 Annual energy consumption is based on 220 standard washing cycles for COTTON course at 60 C and ...

Страница 54: ...n normally soiled cotton laundry and they are the most efficient concerning water and energy consumption for this type of laundry Please run Calibration Mode after the installation refer to the Run Calibration recommended section on page 23 In these programs the actual water temperature may differ from the declared temperature WW6000J SEPM 03580Q_EN U K indd 54 2 9 2015 7 30 21 PM ...

Страница 55: ...0 4 5 284 44 39 0 51 60 4 5 284 44 39 0 51 9 0 294 44 47 0 65 SYNTHETICS 40 4 0 154 35 68 0 65 WW8 J6 COTTON 20 4 0 137 56 60 0 33 COTTON 40 4 0 254 44 33 0 48 60 4 0 254 44 33 0 48 8 0 284 44 41 0 54 SYNTHETICS 40 4 0 154 35 68 0 65 The values on the table have been measured under the conditions specified in Standard IEC60456 EN60456 Actual values will depend on how the appliance is used WW6000J ...

Страница 56: ...OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support DC68 03580Q 00 WW6000J SEPM 03580Q_EN U K indd 56 2 9 2015 7 30 21 PM ...

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