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23
Troubleshooting
Code
Action
HC
High temperature heating check.
• If the information code remains, contact a customer service centre.
1C
The Water Level sensor is not working properly.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
DDC, ddC
This message appears when you open the AddWash Door without pressing
Start/Pause
. If
this happens, do one of the following:
• Press the AddWash Door to close properly. Then, press
Start/Pause
and try again.
• To add laundry, open the AddWash Door and input laundry. Close the AddWash Door
properly. Then, press
Start/Pause
to resume operation.
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
AC6
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically returns to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
DC1
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
DC3
The AddWash Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
0
The machine does not turn off automatically after the last spinning process, and the "
0
"
message remains.
• The machine operates normally without running the
DRUM CLEAN
cycle. However, it is
recommended to run the cycle for hygienic purposes.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
WW5100A-MD_MANUAL_DC68-04279A-01_EN.indd 23
2021-07-30 11:57:51
Содержание WW6 A Series
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