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57
Troubleshooting
Code
Action
HC
Check the washing heater.
•
Power off the washer, and then contact a Samsung service center.
UB
Check the spinning process.
•
The load may not be balanced inside the drum. Check the drum and
make sure the load is balanced.
•
Press
Start/Pause (Hold to Start)
to resume operation or power the
washer off, wait 2-3 minutes, power the washer on, and then try
again.
8C, 8C1, 8C2
Check the MEMS sensor.
•
Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
OC
Water may overflow.
•
Close the water valve and call for service.
3C
Check the motor.
•
Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
AC6
Check the PBA communication status.
•
Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
9C1, 9C2
The electronic control needs to be checked.
•
Check if power is supplied properly.
•
If the information code remains, contact a Samsung service center.
SF
System failed.
•
Power off the washer, and then contact a Samsung service center.
If any information code keeps appearing on the screen, contact a local Samsung service
center.
Untitled-6 57
Untitled-6 57
2020-04-02 4:27:10
2020-04-02 4:27:10