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Troubleshooting _ 29

No.

Information Type Information 

Code

Causes

Corrective Actions

10

Water Leakage

LC

LC1 

-  Heater engagement fault. (out of place)
-  The air hose is out of place and water leakage occurs 

during the spin cycle.

-  The tub back at the safety bolts fixing part is broken.

-  Water leakage occurs at the front with foaming 

because of too much detergent.

-  Water leakage occurs because the connecting hose to 

the detergent drawer is connected incorrectly.

-  The drain pump filter cover is engaged incorrectly.

-  Water leakage occurs at the drain hose.
-  The duct condensing holding screws are worn.
-  The nozzle-diaphragm is engaged in the opposite 

direction or the rubber packaging is omitted.

-  Water leakage occurs because the screws that 

hold the tub back and front in place are fastened 

incorrectly.

-  The leakage sensor is faulty.

• Check Water Leakage.
• DV CASE foreign material occurs.
• Leakage of the product inside the 

hose and parts molded problem.

11

OVER FLOW

OC
OF

-  Water is supplied continually because the water level 

detection does not work.

-  Because the drain hose is clogged and there is an 

injection error (at a narrow section), the water level 

detection does not work and water is supplied 

continually.

-  Water is supplied continually because of freezing or 

because there is foreign material in the water supply 

valve.

-  This may occur when the sensor is faulty or the 

pressure tube is blocked or damaged.

• Water level sensor fault.
• Freezing by winter season.

12

Temperature 

Sensor

TC1 

-  The washing heater in the tub has an error. (Contact 

error, temperature sensor fault) - The connector is 

connected incorrectly or is disconnected.

-  If the water level sensor operates without water 

because the water is frozen or for any other reason 

and the temperature sensor engaged at the bottom 

to prevent overheating for the washing heater detects 

a temperature of 100 to 150 ˚C, the washing machine 

turns the input power off.

• Washing temperature sensor 

check.

• Dry temperature sensor check
• Dry condensing temperature 

sensor check.

• Problems caused by the main PCB 

fault.

• Problems caused by the freezing 

in winter.

TC2 

-  The temperature sensor for the duct assy fan housing 

is faulty. (A sensor fault such as an internal shortcircuit 

or wire disconnection)

-  The connector is out of place or has a contact error.

TC3 

-  This occurs when the duct condensing temperature 

sensor is open.

-  This occurs when the duct condensing temperature 

sensor has a wire disconnected or is short-circuited.

13

UNBALANCE

UB

-  As laundry causes this error, check the laundry.
-  Find the reason for the unbalance and solve it as 

directed in the user manual.

• This occurs by laundry.

Содержание WD8NK52E0ZW/EO

Страница 1: ...REPAIR GUIDE Manual SERVICE WASHING MACHINE DRUM TYPE Themodelcodeisonthenextpage 1 SafetyInstructions 2 Features and Specifications 3 Disassemblyand Reassembly 4 Troubleshooting 5 Wiring Diagram 6 R...

Страница 2: ...MODELCODE WW8NK 2 WD8NK52E0ZW EO WD8NK52E0ZX EO WD8NK52E0ZX LE WD8NK52E0ZW LE WD8NK52K0ZW EG WD8NK52E0ZW ET WD8NK52E0AW EO WD8NK52E3AW EO WD8NK52E0AW ET WD8NK52K0AW EE WD8NK52E0AW LE WD8NK52K0AW EG...

Страница 3: ...5 2 3 OPTIONS SPECIFICATIONS 6 3 DISASSEMBLYAND REASSEMBLY 7 3 1 TOOLS FOR DISASSEMBLY AND REASSEMBLY 7 3 2 STANDARD DISASSEMBLY DRAWINGS 8 4 TROUBLESHOOTING 27 4 1 INFORMATION CODE 27 4 2 PROBLEM CH...

Страница 4: ...product caused by an attempt to repairthe product by any person otherthan a Samsung certified service providerwill not be covered by the warranty WARNING BEFORE SERVICING When servicing electrical par...

Страница 5: ...before starting the service 4 Failing to do so may result in a high voltage electric shock When replacing the heater make sure to fasten the nut afterensuring that it is inserted into the bracket heat...

Страница 6: ...tool orobject 4 This may result in electric shock ordamage to the product CAUTION WHILE SERVICING When wiring a harness make sure to seal it completely so no liquid can enter 4 Take care when disconne...

Страница 7: ...2 71 Wash and spin capacity 8 0 Power consumption Washing 220V 150W 240V 150W Washing and heating 220V 1900W 240V 2300W Drying 220V 1600W 240V 1600W Spin 220V 240V 600W PUMPING 30W Spin revolutions rp...

Страница 8: ...y Capacity 5 5 Main Spec Drum Volume 58 58 Max RPM 1200 1200 Motor DIT DIT WaterSupply Cold only Cold only Drainage Pump Pump USP ECO Bubble Add Wash X Steam AOW AD X X Bubble Soak Quick Wash Wifi X X...

Страница 9: ...1 7 Guide Liquid DC61 03510A To use liquid detergent 1 8 Cap Fixer DC67 00208B To coverthe power cord hole 1 9 Anti slip pads Sheet Paper DC63 01891A To paste the bottom of assy bolt 2 10 Seal Washer...

Страница 10: ...1 Double ended spanner 10mm 13mm 19mm Replaced by box driver Leg Vice pliers A Tool forprotecting empty turning of bolt or abrasion from using box driver Fordisassembly of Spin drum Others screwdriver...

Страница 11: ...reference when disassembling and reassembling the product Disassembly Part Figure Description AssyCoverTop 1 Remove the two screws holding the Top Cover at the back of the unit 2 Remove the top coverb...

Страница 12: ...emblyand Reassembly_ 9 Part Figure Description AssyDrawer 1 Open the Drawerby hand 2 While holding down the release leverinside the drawer red box slide open the drawer 3 Pull up the Cap Rinse to remo...

Страница 13: ...assembly Reassembly Part Figure Description AssyDrawer 1 Fit the hole and press the Cap Rinse so that it can be assembled 2 Make sure to fit the rail when reassembling the Assy drawer 3 Put the drawer...

Страница 14: ...screw driver 2 Remove the screws at the top of the ASSYPANEL CONTROL using screw driver 3ea 3 Grab the panel and slightly push the housing drawerto remove the hook and pull the panel upwards to disas...

Страница 15: ...look at the hook and put it in the right place Make sure the Wire harness are not getting stuck in otherparts 2 Assemble the hook of housing drawerand aseemble screws at the top of the ASSY PANEL CON...

Страница 16: ...mbly Part Figure Description AssyHousing Drawer Before you start disassemble Assy CoverTop Assy Panel Control 1 Remove 4 screws to disassemble frame plateup using screw driver 2 Remove the Band ring 2...

Страница 17: ...Figure Description AssyHousing Drawer 3 Separate the watervalve hose with long nose plier 4 Separate Housing Drawerlow by pressing the hooks on both sides by hand To fully separate disassemble WaterVa...

Страница 18: ...werlow by pressing the hooks on both sides by hand Be careful not to break the hose 2 Assemble the watervalve hose with long nose plier Be careful not to break the hook Make sure to insert the hoses a...

Страница 19: ...AssyHousing Drawer 3 Assemble the Band rings 2ea Make sure to insert the hoses and assemble the clamp band rings correctly There re risks of leakage orpoorperformance when it s misassembled 4 Remove 4...

Страница 20: ...the spring and the wire ends Then separate the Wire Diaphragm from the FRAME FRONTand Disconnect the Diaphragm 2 Remove 2 screws holding the DOOR LOCK switch with screw driver 3 Disassemble the termi...

Страница 21: ...ilter using screw driver Be careful not to break the hook 8 Pull the Guide filtertowards you 9 Lift Frame front up to disassemble Cover Back Unfasten 2 Depending on the model there can be 4 screws scr...

Страница 22: ...ou start disassemble Assy CoverTop Assy Panel Control and Frame Front 1 Remove the wire by disassembling the 3 hooks using long nose plier 2 Disassemble the terminal and remove the holders using long...

Страница 23: ...through the biggest hole and assemble 3 hooks as shown in the pictures 2 Assemble the doorwith Frame Front by fitting the two hooks and assemble 2 screws holding the Assy doorwith screw driver 3 Asse...

Страница 24: ...1 Disassembly Part Figure Description AssyDoor NonAdd doormodel 1 Remove the two screws that used forfixed the ASSY DOOR 2 Take out the doorupward 3 Remove the three screws 4 Open the Doorwith force t...

Страница 25: ...ssembly Part Figure Description AssyDoor NonAdd doormodel 1 Assembly the Door Glass with assy holder glass 2 Assembly the assy holderglass with coverdoor 3 Assembly the 3 screws 4 Assembly the Doorwit...

Страница 26: ...ly Part Figure Description Door Lock S W Before you start disassemble Assy CoverTop and Assy Panel Control 1 Open the Door Remove the Wire Diaphragm and remove the Frame Front 2 Remove 2 screws with s...

Страница 27: ...Assemble the wire diaphragm and Frame Front If the wire diaphragm is loose afterassembly oris not correctly assembled at the correct position 5 o clock or7 o clock waterleakage may occur Howto force...

Страница 28: ...25 Disassembly Part Figure Description Diaphragm Before you start remove covertop Assy Drawer Assy Panel Control and Frame Front 1 Dissamble the ASSY CLAMP DIAPHRAGM 2 Pull diaphragm towards you Be ca...

Страница 29: ...sembly Part Figure Description Diaphragm 1 Assemble the Diaphragm with tub by hand Diaphragm and tub has triangle part make sure to fit them correctly 2 Assemble hose and clamp with long nose plier an...

Страница 30: ...otoroverloadedduetotoomuchlaundry Non sensing PBAfault 3C2 ThemotordrivingerrorfromthePBAisweak Unstablerelayoperation etc 3C3 TheIPMterminalofthemainPBAisnotconnected TheDDmotorcoverisoutofplace 3C4...

Страница 31: ...otwashesbecausethedooris pushedduetoapressuredifferencefrominternal temperaturechanges S WcontactfaultbecauseofLIDTC L transformation Doorlockswitchfault Drainpumpfault Dryductfanmotorfault MainPCBfau...

Страница 32: ...tinually Waterissuppliedcontinuallybecauseoffreezingor becausethereisforeignmaterialinthewatersupply valve Thismayoccurwhenthesensorisfaultyorthe pressuretubeisblockedordamaged Waterlevelsensorfault F...

Страница 33: ...cursinthehotwashbecausetheadddooris pushedduetoapressuredifferencefrominternal temperaturechanges S WcontactfaultbecauseofLIDTC L transformation Adddooropen closeswitchfault MainPCBfault DC3 TheAddDoo...

Страница 34: ...uchinganyotherobject Make sure the laundry load is balanced The washing machine does not drain and orspin Make sure the drain hose is straightened all the way to the drain system Make sure the debris...

Страница 35: ...1 WIRING DIAGRAM ADD DOOR This Document can not be used without Samsung s authorization n REFERENCE INFORMATION BLK BLACK BLU BLUE GRN GREEN GRY GRAY NTR NATURAL ORG ORANGE PNK PINK RED RED SKYBLU SK...

Страница 36: ...DIAGRAM NONADD DOOR This Document can not be used without Samsung s authorization n REFERENCE INFORMATION BLK BLACK BLU BLUE GRN GREEN GRY GRAY NTR NATURAL ORG ORANGE PNK PINK RED RED SKYBLU SKYBLUE V...

Страница 37: ...untry EC SPAIN EE DENMARK FINLAND NORWAY SWEDEN EF FRANCE EG GERMANY EN NETHERLANDS BELGIUM EO POLAND EP PORTUGAL ET ITALIA LE LEAD SEAD ALBANIA BULGARIA CROATIA CZECH HUNGARIA MACEDONIA ROMANIA SERBI...

Страница 38: ...the washing machine is running 2 Heater The heateris located on the tub inside the washing machine It heats the waterto increase wash efficiency 3 DoorLock Switch Detects whetherthe doorof the washin...

Страница 39: ...plicable International and ordomestic law 2020 Samsung Electronics Co Ltd All rights reserved Printed in Korea GSPN GLOBALSERVICE PARTNER NETWORK Area Web Site Europe CIS Mideast Africa gspn1 samsungc...

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