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troubleshooting and information codes
infoRMAtion CoDEs
When your washing machine malfunctions, you may see an information code on the display. If that
happens, check this table and try the suggested solution before calling Customer Service.
CODE symbOl
sOlUTION
dE
•
Make sure the door is firmly closed.
•
Make sure that laundry is not caught in the door.
4E
•
Make sure the source water tap is turned on.
•
Check the water pressure.
5E
•
Clean the debris filter.
•
Make sure the drainage hose is installed correctly.
UE
•
The laundry load is unbalanced. Redistribute the load. If only one item
of clothing needs washing, such as a bathrobe or pair of jeans, the
final spin result might be unsatisfactory and an “UE” error message
will be shown in the display window.
cE/3E
•
Call the after-sales service.
hot
•
It appears when the internal temperature of the drum is high.
The fan will automatically function, so just wait until “
Hot
” indication
disappeared.
sd/sud
•
This occurs when too much foaming is detected. It is also displayed
while foaming is removed. When the removal is finished, the normal
cycle proceeds.(This is one of the normal operations. It is an error for
preventing non-sensing faults.)
Uc
•
If the voltage of the supplied power is instable, the washing machine
will be paused to protect its electric devices.
•
If the correct voltage is supplied, the cycle will resume automatically.
For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung
Service Centre or local Samsung dealer.
troubleshooting and
information codes
WD8704RJ-02718A-07_EN.indd 34
2014/6/11 17:14:08
