44 English
Tr
ouble
shoo
ting
Troubleshooting
Code
Action
5C
Water is not draining.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is positioned correctly, depending
on the connection type.
•
Clean the debris filter as it may be clogged.
•
Make sure the drain hose is straightened all the way to the
drain system.
•
If the information code remains, contact a customer service
center.
9C1
The electronic control needs to be checked (Over Voltage Error).
•
Check the PCB and wire harness.
•
Check if power is supplied properly.
•
If the information code remains, contact a customer service
center.
9C2
Low voltage detected
•
Check if the power cord is plugged in.
•
If the information code remains, contact a customer service
center.
9C4
DC Sensor electrical leakage Problem
•
If the information code remains, contact a customer service
center.
AC6
Inverter Communication problem
•
Check the Inverter PCB and wire harness.
•
If the information code remains, contact a customer service
center.
dC
Operating the washing machine with the door open.
•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
HC
High temperature heating check.
•
If the information code remains, contact a customer service
center.
WA6000R_DC68-04120D-00_EN.indd 44
2020-03-17 AM 10:33:47