Tips and Tricks
USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.
HOW TO OPEN MESSAGING APP
Click on icon that looks like:
HOW TO UPDATE/INSTALL MESSAGING APP
Open the Play Store app on your device. Select the search
bar or magnifying glass icon.
Search "FreedomPop Messaging".
Click “Install” or “Update”.
HOW TO UNLOCK THE PHONE'S SCREEN
Swipe or hold your finger on the lock icon on your phone’s
screen.
HOW TO MINIMIZE DATA USAGE
Use Wi-Fi whenever possible.
Avoid these activities while on mobile connection: streaming
video/music, downloading/updating apps.
WHICH CONNECTION TYPE IS BEST FOR INDOORS?
OUTDOORS?
Indoors: Wi-Fi (3G / 4G LTE data connections are
limited indoors).
Outdoors: 4G LTE (Strongest connection).
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Tips and Tricks
USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.
HOW TO IMPORT/EXPORT CONTACTS
Click on the “Contacts” or “People” icon.
Press the menu button or
Select “import/export”.
HOW TO OPTIMIZE MOBILE DATA CONNECTION
Open "Settings".
Locate "System Update". (Location varies by device)
Select "PRL Update". Wait for completion.
Select "Profile Update". Wait for completion.
HOW TO UNINSTALL AN APP
Go to “Settings”.
Go to “Apps” or “Application Manager” to find the list of apps.
Go to "All" apps by swiping left on title bar.
Select the app you would to make changes to.
Select "Uninstall".
HOW TO RESET PASSWORD
Go to "Forgot Your Password" page at freedompop.com.
Enter the email associated with your account.
Follow instructions to create a new password.
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HOW TO RESET PHONE TO FACTORY SETTINGS
Make sure to back up important files, etc. before continuing.
Open the settings app.
Find “Backup and Reset” (varies by device).
Select: “Factory Data Reset” > “Reset Phone” >
“Erase Everything”.
Upon completion select “Reboot”.
After resetting phone, you may need to re-download
"FreedomPop Messaging" from “Play Store” for calls
and texts to work.
