Samsung UN75ES9000F, Руководство по обслуживанию, Страница: 40 / 114

Problem Solution
I can not play video file that is
available in phone.
Supported format is same as Media Play(DLNA). Refer to Media Play section.
•
How to set Ad-hoc setting? Connect wireless usb dongle to TV.
1.
Select 'Wireless' in Setup-Network Type menu.
2.
Move to Setup-Wireless Network Setup menu.
3.
Select between 'Auto' and 'Manual'.
4.
In case of Manual setting, input value of IP Address, Subnet Mask, Gateway and DNS
5.
Server manually. At this time, IP Address of TV and wireless network device must use same
band.
In 'Select a network' menu, select registed 'Ad-hoc network', or search a new Ad-hoc
6.
device.(Blue key)
Set IP, SSID, password in Mobile phone setting, refering SSID, password displayed on TV.
7.
I see no device connected to
AllShare.
To use a device connected to AllShare, the device must be connected to PC Share
•
Manager which is the DLNA server for MediaPlay and to a cell phone that has the
Connected Home or Screen Share function which are found on Samsung Smartphones.
Check that the PC Share Manager is enabled, the Samsung TV is set to allow
connections and the ScreenShare function on the connected cell phone is enabled. To
use the cell phone's Connected Home function, check that the shared folder is set and
the Share mode is 'On.'
I tried to play a video from my
cell phone using the Connected
Home function on the Samsung
TV but the video would not
display on the TV.
When a video is transmitted from Connected Home to a TV for the first time, the settings
•
screen that allows transfer to a TV is displayed. Check that the transfer was not set to be
rejected on this settings screen. If you have set the cell phone to 'Blocked' in the 'Media'
options of the AllShare settings, please change the setting to 'Unblocked' and retry.
A video that can be played on my
cell phone cannot be played on
my TV.
Please check the resolution and display format provided by MediaPlay of the TV.
•
I cannot resume playback of a
video using Connected Home.
The resuming function is not supported for a video played on a cell phone.
•
When I play a video through
Connected Home, I get
intermittent picture loss.
An 801.11b/g bandwidth network is used between a cell phone and a sharing device.
•
There may be frequent buffering for HD quality videos, this also depends on the condition
of the wireless connection. Please optimize your wireless Internet environment settings
(avoid using wireless Internet or bluetooth altogether if possible) or lower the picture
quality of the video.
Can all devices with the DLNA
function be recognized through
Notification?
Only Samsung software and devices with the DLNA server function can be recognized
•
through Notification.
Can I use all the services related
to DLNA?
Presently, you can only use the services related to ScreenShare and MediaPlay. We will
•
launch a new DLNA service in the future.
The notification screen that
appears after a device connects
disappears within a few seconds.
How can I access this connected
device again?
The DLNA Notification is only displayed when a device is first connected to a TV.
•
To access the device again, please use the AllShare menu.
I cannot find the RUIS on my cell
phone.
Check that the cell phone is connected to the wireless sharing device correctly.
1.
Check that the DTV is connected either using a network cable or wirelessly to the wireless
2.
sharing device correctly.
Confirm the IP address and subnet mask to ensure that the cell phone and DTV are
3.
connected to the same network.
Check that the RUIS on the cell phone is enabled.
4.
If the RUIS on the cell phone is enabled, please disable it and then enable it again.
5.
4-9
4. Troubleshooting