English - 34
What is Remote Support?
Samsung's Remote Support service offers you one-on-one support with a Samsung Technician
who can remotely:
•
Diagnose
your TV
•
Adjust
your TV settings
•
Perform a factory reset
for your TV
•
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call the Samsung
Contact Centre
and ask for
remote support.
2. Open the menu
on your TV and
go to the
Support
section
.
3.
Select Remote
Management and
Provide the Pin#
to the agent.
4.
The agent will
then
access your
TV
. That's it!
Storage and Maintenance
-
If a sticker was attached to the TV screen, some debris may remain after you remove the
sticker. Please clean the debris off before watching TV.
-
The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe
the exterior and screen carefully using a soft cloth to prevent scratches.
Do not spray water directly onto the product.
Any liquid that enters the product may result
in product failure, fire, or electric shock.
Clean the product with a soft damp cloth
using a small amount of water. Do not use a
flammable liquid (e.g. benzene, thinners) or
a cleaning agent.
[78HU8500-XU]BN68-06499H-00ENG.indb 34
2014-06-09 10:23:11
