Samsung UA65RU7100W Скачать руководство пользователя

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Troubleshooting

Picture Issues

129 Testing the picture

Sound and Noise Issues

133 Testing the sound

Channel and Broadcast Issues

External Device Connectivity Issues

Network Issues

(HDMI-CEC) Issues

Remote Control Issues

Recording Issues

Apps

Media Files

Voice Recognition Issues

Other issues

Diagnosing TV operational issues

Getting Support

144 Getting support through Remote Management

144 Finding the contact information for service

144 Requesting service

Precautions and Notes

Before Using the Recording and Timeshift Functions

145 Before using the recording and schedule recording functions

147 Before using the timeshift function

Supported broadcasting audio options

Read Before Using APPS

Read Before Using the Internet

150 Read before setting up a wireless Internet connection

Audio and Video Functions for the Visually or Hearing Impaired

118 Running the accessibility functions

118 Running Accessibility Shortcuts

118 Enabling voice guides for the visually impaired

119 Changing the volume, speed, and pitch of the Voice Guide

119 Audio Description

119 White text on black background (high contrast)

119 Setting the screen to a black and white tone

120 Inverting the screen colour

120 Enlarging the font (for the visually impaired)

120 Learning about the remote control (for the visually impaired)

120 Learning about the TV menu

121 Watching TV broadcasts with subtitles

121 Selecting the broadcasting subtitle language

121 Listening to the TV through Bluetooth devices (for the hearing

impaired)

122 Enlarging the sign language screen for the hearing impaired

122 Configuring the repeat settings for remote control buttons

Using Other Functions

122 Changing the menu language

122 Setting up a password

123 Selecting Usage or Retail Mode

123 Managing External Devices

123 Using AirPlay

123 Restoring the TV to the factory settings

HbbTV

Teletext Feature

125 On the Samsung Smart Remote

127 On the standard remote control

128 Typical Teletext page

Содержание UA65RU7100W

Страница 1: ...ister your product at www samsung com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial No _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To directly go to the page that provides instructions on how to use the manu...

Страница 2: ...r gamepad 46 Using the keyboard and mouse 47 Setting up the input devices Entering Text using the On Screen Virtual Keyboard 48 Entering Text using the remote control s microphone and the on screen Vi...

Страница 3: ...m the guide screen 90 Using the schedule viewing options while watching a programme 90 Using schedule viewing to view programmes at a specified time on a specified date 90 Setting the Schedule Viewing...

Страница 4: ...t 116 Updating through a USB device 116 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 117 Scanning the TV and connected storage for malicious code Editing channels Us...

Страница 5: ...bility functions 118 Running Accessibility Shortcuts 118 Enabling voice guides for the visually impaired 119 Changing the volume speed and pitch of the Voice Guide 119 Audio Description 119 White text...

Страница 6: ...Manual Using Bixby 193 Running Bixby Read Before Playing Photo Video or Music Files 151 Limitations on use of photo video and music files 152 Supported subtitles 153 Supported image formats and resol...

Страница 7: ...the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical area For more information about the Samsung S...

Страница 8: ...and features 1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an...

Страница 9: ...you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is specific to QLED and SERIF TVs it may not be supported dependin...

Страница 10: ...from the TV viewing screen press the button or select Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung...

Страница 11: ...ges the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep A...

Страница 12: ...Help This function is available afteryou select a photo in the My Album category Info Allows you to select essential real time information such as weather temperature time and news This function may n...

Страница 13: ...depending on network conditions Shadow Effects Applies a shadow effect that you select to the content This function may not be supported depending on the content Brightness Adjusts the brightness of...

Страница 14: ...ediately start a conversation with Bixby by saying Hi Bixby Say Hi Bixby and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking If Bixby does not respond to yo...

Страница 15: ...screen to create a new account or register a voice ID Sign in to your account with yourvoice that is your registered voice ID If you are signed out of your Samsung account select My Profile to sign i...

Страница 16: ...Bixby given the current context 4 All Services You can learn the voice commands that let you use Bixby in various situations Use the directional buttons to move to the desired command and then press t...

Страница 17: ...service application or contract To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use yourvoice data To use the Bixby fu...

Страница 18: ...ice connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level fol...

Страница 19: ...ation you may need to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing...

Страница 20: ...l devices that can be connected to the TV Source Connection Guide Try Now It guides you the way to connect various external devices such as the video devices game console and PC through pictures If yo...

Страница 21: ...1 Connecting an Antenna Aerial You can connect an antenna cable to your TV An antenna connection is not necessary if you connect a cable box or satellite box Depending on the model or geographical are...

Страница 22: ...n Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet If the TV does not automatically connect to the network refer to Network Is...

Страница 23: ...geographical area Wireless Connection Select yourwireless network Refresh Manage Saved Networks The image on your TV may differ from the image above depending on the model and geographical area If no...

Страница 24: ...ting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On wi...

Страница 25: ...e Data Card USB devices may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this...

Страница 26: ...le name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types acco...

Страница 27: ...t video signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is...

Страница 28: ...tically switched to the output of the device oryou can configure universal remote control for the device automatically For more information refer to Controlling External Devices with a Samsung Remote...

Страница 29: ...and change the device icons 3 Information You can view the detailed information about the external devices connected to the TV 4 Add to Home You can add the port of an external device to the Home Scr...

Страница 30: ...on error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built w...

Страница 31: ...ting do one of the following Use the Quick Settings screen to change to the connected device Use the Select button to select Optical on the Sound Output menu Settings up directional button Sound Outpu...

Страница 32: ...evice must support a mirroring function such as Screen Mirroring or Smart View To check whetheryour mobile device supports the mirroring function refer to the mobile device s user manual To use Wi Fi...

Страница 33: ...external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED and SERIF TVs Learn about the buttons on the Samsung Smart Remote that comes with the QLED and SERIF TVs The im...

Страница 34: ...r numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When you press the button and then select TTX MIX from the pop...

Страница 35: ...Press and hold the button up or down to quickly change the channel 3 Launch app button Launches the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable dista...

Страница 36: ...Samsung Smart Remote UHD TV Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV The images buttons and functions of the Samsung Smart Remote may differwith the model or geog...

Страница 37: ...er a numeric value using it Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When you press the button and then select TTX MIX fr...

Страница 38: ...kly change the channel 3 Launch app button Launches the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental...

Страница 39: ...39 About the Samsung Smart Remote THE FRAME Learn about the buttons on the Samsung Smart Remote that comes with the THE FRAME TV...

Страница 40: ...virtual numeric pad appears on the screen so that you can enter a numeric value using it Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP...

Страница 41: ...kly change the channel 3 Launch app button Launches the app indicated by the button Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental...

Страница 42: ...e TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The im...

Страница 43: ...function to operate external Samsung devices with your TV s remote control without any additional setup Certain external devices connected to the TV may not support the universal remote feature Do no...

Страница 44: ...is finished you can access the menu of the connected device on your TV screen using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before conne...

Страница 45: ...TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard mouse or gamepad to make it easier to control the TV Connecting a USB keyboard mouse or gamepad Plug...

Страница 46: ...nnel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed on the Internet app Left click Available only in the Inter...

Страница 47: ...use with the Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the Virtual keyboard to enter text on your TV Recommend text Options Predict Next Charact...

Страница 48: ...icted to be typed are displayed and you can use the directional buttons on the remote control to select one from them Entering Text using the remote control s microphone and the on screen Virtual keyb...

Страница 49: ...es may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree...

Страница 50: ...Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs o...

Страница 51: ...mode to optimise your listening experience To change the sound mode press the Select button To make fine adjustments press the up directional button and then select Equaliser Setup Sound Output You c...

Страница 52: ...s To turn this function on or off press the Select button To set the detailed options press the up directional button move to Auto Motion Plus Settings and then press the Select button Contrast Enhanc...

Страница 53: ...atching TV To enter Ambient Mode press the button To return to the TV mode press the button To shut off the TV press the button If you press the button when the TV is turned off the TV turns on in Amb...

Страница 54: ...Move the focus to the app you want to move press the down directional button on the remote control and then select Move Move the app to the desired position by pressing the left or right directional b...

Страница 55: ...y Now If Autorun Last App is set to On the last used app is automatically run when you turn on the TV You can also turn this function on or off Press the Select button at the current menu This functio...

Страница 56: ...System Manager Samsung Account Sign In Creating a new account Settings General System Manager Samsung Account Create Account To create a new Samsung account follow the instructions on the screen For m...

Страница 57: ...ayment Info You can view or manage your payment information Back up You can back up the TV settings to your Samsung Cloud storage When resetting or replacing the TV you can also restore its settings w...

Страница 58: ...from the TV viewing screen press the button or select Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung...

Страница 59: ...ges the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep A...

Страница 60: ...Help This function is available afteryou select a photo in the My Album category Info Allows you to select essential real time information such as weather temperature time and news This function may n...

Страница 61: ...depending on network conditions Shadow Effects Applies a shadow effect that you select to the content This function may not be supported depending on the content Brightness Adjusts the brightness of...

Страница 62: ...er name and password To register a frequently used PC move the focus to Manage User Profiles and then press the Select button When a pop up window appears select Add and then enter the PC information...

Страница 63: ...alled The default apps may differ depending on the geographical area APPS Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical area...

Страница 64: ...install some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the a...

Страница 65: ...cus to an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the Hom...

Страница 66: ...ss the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Move the focus to the app to install again 2 Selec...

Страница 67: ...fications To use the Gallery app you must be signed in to your Samsung account that uses the Samsung Cloud To use this function the PIN number is required 1 Open category Move to at the top left of th...

Страница 68: ...can recommend content tailored to your preferences You can use this feature on your mobile device with the Samsung SmartThings app To enjoy the content from these apps on your TV they must be installe...

Страница 69: ...ou can monitor and configure your smart devices connected to the SmartThings service via the SmartThings app installed on them You can receive notifications about the statuses of your connected device...

Страница 70: ...ns on or off for the connected smart devices 4 Scenes Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device 5 Device list View a list of the conn...

Страница 71: ...You can learn quickly how to run and use the frequently used functions such as Bixby Ambient Mode and Smart Hub Quick Guides Connections Remote Control and Peripherals Smart Features TV Viewing Pictu...

Страница 72: ...ight away 5 Link Access an underlined topic referred to on an e Manual page immediately Using the Internet Surf the Internet on your TV Internet When you run Internet you can see recently viewed web s...

Страница 73: ...edia content saved on storage devices such as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more in...

Страница 74: ...r By option to Recorded Playing multimedia content on a PC or mobile device 1 Select a device with media content in Source The media content list in the device appears 2 Select a media content item fr...

Страница 75: ...he list The selected content is played back Listening to your mobile device sound through the TV speaker using Sound Mirroring 1 Search for and connect to your TV from the Bluetooth device list on you...

Страница 76: ...Station Launcher 2 After Install add to home Now Tune Station App Icon will show on TV Carousal When you select the Tune Station App icon in TV Carousal app will be launched in full screen and all Mus...

Страница 77: ...repeatedly To return to normal speed select the option or press the button Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then select the...

Страница 78: ...utton to change to the following modes General Dynamic Natural This function is only available when 360 Mode is selected Even if you watch the same video file in the same 360 Auto Rotation mode the cu...

Страница 79: ...ile in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while the TV displays photos The music files must be saved in the same USB de...

Страница 80: ...ediately start a conversation with Bixby by saying Hi Bixby Say Hi Bixby and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking If Bixby does not respond to yo...

Страница 81: ...screen to create a new account or register a voice ID Sign in to your account with yourvoice that is your registered voice ID If you are signed out of your Samsung account select My Profile to sign i...

Страница 82: ...Bixby given the current context 4 All Services You can learn the voice commands that let you use Bixby in various situations Use the directional buttons to move to the desired command and then press t...

Страница 83: ...service application or contract To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use yourvoice data To use the Bixby fu...

Страница 84: ...In the Guide you can see the daily programme schedules for each broadcaster see programme information choose a programme to watch and set up a schedule viewing or recording To view the Guide while wat...

Страница 85: ...recording function that is currently running Edit Recording Time You can change the start and end times of scheduled programme recordings This function may not be supported depending on the model or...

Страница 86: ...to the Channel Filter Schedule Manager or Aerial Type screen Press the or button If the remote control button is press it twice Channel Filter You can view channels and programmes categorised by the t...

Страница 87: ...ant Recording Select a live programme from the Guide press and hold the Select button and then select Record from the pop up menu to start recording immediately Schedule Recording Select a programme s...

Страница 88: ...eduled recording information or cancel scheduled recordings You can schedule up to 30 recordings orviewings at once using Schedule Recording and Schedule Viewing Edit You can set the start and end tim...

Страница 89: ...earlier than the broadcast start time in the programme guide Continue Recording After You can set the time to end the recording later than the broadcast end time in the programme guide Symbol Informat...

Страница 90: ...cast programme to record and then select Save Check the current time in Settings General System Manager Time Clock The menus may not appear depending on the model or geographical area Setting the Sche...

Страница 91: ...s available while recording a programme or Timeshift Review available buttons and functions of how they are used while recording a programme or Timeshift The available buttons and functions may differ...

Страница 92: ...op Timeshift Ends the recording or Timeshift function Record You switch from the Timeshift function to the recording function When switching to the recording function you can include the content recor...

Страница 93: ...tch popular programmes or highlights for each theme through a virtual channel at any time As with regular channels the TV provides the daily programme schedules for Samsung TV Plus This function may n...

Страница 94: ...yed in the Channel List Lock Unlock After selecting a target channel in Edit Channels select Lock or Unlock Then the channel is locked or unlocked A locked channel cannot be viewed If you want to use...

Страница 95: ...not be supported depending on the model or geographical area When a channel number is changed its channel information is not updated automatically Restore Samsung TV Plus You can restore the deleted S...

Страница 96: ...ourites 3 Select the desired list among the five favourites lists on the screen The channels in the selected favourites list appear If you select an empty favourites list you are moved to the Edit Fav...

Страница 97: ...This function may not be supported depending on the model or geographical area If the TV is connected to a cable box or satellite box you do not need to do this The DVB T2 system may not be supported...

Страница 98: ...Try Now This function may not be supported depending on the model or geographical area This function is useful for controlling what children watch on TV Programme Rating Lock Settings does not howeve...

Страница 99: ...ng Analogue Channel Tuning Select New and configure Programme Colour System Sound System Channel and Search to scan for analogue channels Then select Store to store the scanned channels in the TV This...

Страница 100: ...Settings Edit Channel Numbers Use this to change channel number When channel number is changed channel information is not updated automatically This function may not be supported depending on the mode...

Страница 101: ...you want to hear The available language may differwith the broadcast Audio Format You can change the audio format you want to hear The supported audio format may differwith the broadcast programme Thi...

Страница 102: ...de on or off Adaptive Brightness Automatically adjusts the backlight brightness of the screen by detecting the ambient light level using ambient light sensor This function may not be supported by some...

Страница 103: ...if the volume usage history by time period is insufficient The amount of difference made by this function does not exceed 5 levels from the current volume and this function does not change the current...

Страница 104: ...Try Now Colour Try Now Tint G R Try Now Apply Picture Settings Try Now Digital Clean View Try Now Auto Motion Plus Settings Try Now When LED Clear Motion is set to On the screen appears darker than wh...

Страница 105: ...ideo games with a gaming console such as a PlayStation Xbox or Nintendo Switch The Game Mode Settings may not appear depending on the model or geographical area The game mode is not available for norm...

Страница 106: ...the Game Motion Plus settings FreeSync You can make your gaming experience more pleasant by eliminating screen tearing and stuttering Be sure to set this function only for the external devices that su...

Страница 107: ...be available In this case turn off the Input Signal Plus function For more information about the supported UHD resolutions refer to Supported Resolutions for UHD Input Signals For more information ab...

Страница 108: ...f the picture displayed on the TV screen to 16 9 Standard Custom or 4 3 Supported picture sizes differwith the input signal For more information about supported picture sizes refer to Picture sizes an...

Страница 109: ...Component connector or an HDMI connector This function may not be supported depending on the model or geographical area Fitting the picture to the screen Settings Picture Picture Size Settings Fit to...

Страница 110: ...on the connected external device Digital Output Audio Format Try Now To play Dolby Digital with Atmos content select Dolby Digital The Dolby Digital option is only available via HDMI ARC for external...

Страница 111: ...h devices Settings Sound Sound Output Bluetooth Speaker List You can connect Bluetooth audio devices to the TV They must be paired using the TV s Bluetooth function For more information on pairing ref...

Страница 112: ...a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more Samsung wireless speakers of the same type must be connected to the same wireless network...

Страница 113: ...t connected to the Internet No broadcast signals are received Setting the clock automatically Settings General System Manager Time Clock Clock Mode Auto This function works only when the TV is connect...

Страница 114: ...ternet through a local area network Using the sleep timer Settings General System Manager Time Sleep Timer You can use this function to automatically shut off the TV after a pre set period of time You...

Страница 115: ...n If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Backlight to manually adjust the minimum screen brightness Minimum Backlight Tr...

Страница 116: ...vice connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level fo...

Страница 117: ...the TV and connected storage for malicious code Settings General System Manager Smart Security Scan If malicious code is found the results of the scan will appear on the screen This result window disp...

Страница 118: ...ed the voice guide for Accessibility Shortcuts is enabled The shortcut menus may not appear depending on the model or geographical area Enabling voice guides forthe visually impaired Settings General...

Страница 119: ...Adjusts the audio description volume White text on black background high contrast Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text...

Страница 120: ...on set Enlarge to On Learning about the remote control forthe visually impaired Settings General Accessibility Learn TV Remote Try Now This function helps individuals with a visual impairment to learn...

Страница 121: ...subtitle language You can select the default subtitle language The list may vary depending on the broadcast Primary Subtitle Language Sets the primary subtitle language Secondary Subtitle Language Set...

Страница 122: ...press and hold them First set Slow Button Repeat to On and then adjust the operation speed in Repeat Interval Using Other Functions You can view other functions Changing the menu language Settings Ge...

Страница 123: ...nd connected devices Access Notification Set whether to display a notification when an external device such as a mobile device or tablet attempts to connect to the TV Device List Manage a list of exte...

Страница 124: ...ction enabled or disabled use the Select button to turn it on or off HbbTV is not available when Timeshift is running orwhen a recorded video is being played back An application on HbbTV may malfuncti...

Страница 125: ...ervice gives you information on how to use the Service For Teletext information to be displayed correctly channel reception must be stable Otherwise information may be missing or some pages may not be...

Страница 126: ...witches the mode to List save mode In List save mode you can save a Teletext page into a list using the 8 Store button 8 Store Stores the Teletext pages 2 Page Up Displays the next Teletext page 3 Pag...

Страница 127: ...Live TV It returns to the live TV screen Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting company the different topics on a Teletext page are colour coded and ca...

Страница 128: ...een press it again For normal display press it once again 9 RETURN Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press...

Страница 129: ...ed to disable some of the energy efficiency features Disable Ambient Light Detection Energy Saving Mode or Motion Lighting Settings General Eco Solution Ambient Light Detection Settings General Eco So...

Страница 130: ...leep Timer automatically turns the TV off after a specified period of time Settings General System Manager Time Sleep Timer If the Sleep Timer has not been enabled see if Auto Power Off or Off Timer h...

Страница 131: ...nalogue and digital channels The colour is wrong or missing If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections...

Страница 132: ...is deactivated When an external device is connected with an HDMI or Component cable the Subtitle function is unavailable Adjust the subtitle setting on the external device Subtitles appear on the TV...

Страница 133: ...connected to your TV The picture is good but there is no sound Set Sound Output to TV Speaker Settings Sound Sound Output If you are using an external device check the device s audio output option Fo...

Страница 134: ...possible to the TV To minimise interruptions we recommend a wireless access point that uses a 5 GHz frequency If the problem persists we recommend that you use a wired connection Whenever a function...

Страница 135: ...g Settings General Reset Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area There are no subtitles with digital...

Страница 136: ...tructions at PC Screen Sharing Wireless in Connection Guide and then try to connect Source Connection Guide PC Screen Sharing Wireless Confirm that the TV and your PC are connected to the same wireles...

Страница 137: ...lem with the access point In this case try using a different access point Wired network connection failed Check if the LAN cable is plugged in on both ends If it is plugged in check if the access poin...

Страница 138: ...ial Setup etc If you have disconnected and then reconnected the HDMI cable scan for devices again or turn your TV off and on I want to start Anynet I also want the connected devices to turn on when th...

Страница 139: ...connected please scan for the device again Remote Control Issues When the remote control isn t working these steps may help resolve the problem The problem Try this The remote control does not work Th...

Страница 140: ...message appears when the Timeshift or recording function is used To use the recording function the storage device connected to the TV must have been already formatted Formatting the storage device de...

Страница 141: ...em The problem Try this Bixby answers automatically The TV may recognise an ambient noise or everyday conversation as a call to Bixby Turn off the Voice Wake up function or set the sensitivity to Low...

Страница 142: ...and reassemble it The stand is wobbly or crooked Refer to the Quick setup guide and make sure that the stand is assembled correctly A POP TV s internal banner ad appears on the screen Change Usage Mod...

Страница 143: ...mart Hub The problem Try this Cannot select Signal Information in Self Diagnosis Verify that the current channel is a digital channel Signal Information is only available for digital channels Settings...

Страница 144: ...information you may need to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by p...

Страница 145: ...Recording you must first set the TV s clock Set the Clock Settings General System Manager Time Clock You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Recordings are...

Страница 146: ...ank until the change is made In this case recording will resume but will not be available When using the Record or Schedule Recording function the actual recording may start a second or two later than...

Страница 147: ...inutes The Timeshift function is not available for locked channels Time shifted videos are played according to the TV settings The Timeshift function may be terminated automatically once it reaches it...

Страница 148: ...ion services may be provided in English only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website An unsta...

Страница 149: ...yed or suspended completely depending on the status of the participating systems Copy and paste operations are not supported When composing an email or a simple message certain functions such as the f...

Страница 150: ...to communicate with another device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security sy...

Страница 151: ...onnecting an external hard drive use the USB HDD 5V1A port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible w...

Страница 152: ...sub Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV S...

Страница 153: ...ats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is...

Страница 154: ...M mp4 mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H...

Страница 155: ...l LPCM mp4 mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MP...

Страница 156: ...es may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supp...

Страница 157: ...al MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 flv vob PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law Law svi m2ts SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS mts H 263 Sorrenson VP6 web...

Страница 158: ...atible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level...

Страница 159: ...channel 3840 x 2160p 50 60 Hz 16 9 Standard Custom Digital channel 4096 x 2160p 16 9 Standard Custom HDMI 720p 16 9 Standard Custom 4 3 HDMI 1080i 1080p 16 9 Standard Custom 4 3 HDMI 3840 x 2160p 16...

Страница 160: ...s lock slot The lock is sold separately The method of using an anti theft lock may differ for each TV model Refer to the lock s user manual for more information This function may not be supported dep...

Страница 161: ...4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O 12 bit O O For One Connect supported models Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbC...

Страница 162: ...ing RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O O O 12 bit O O 120 10 bit O O O O These specifications are supported for the HDMI 4 port 7680 x 4320 Frame rate fps Col...

Страница 163: ...x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz SCAN 1920 x 1080 120 Hz 135 000 120 000 297 000 progressive 2560 x 1440 120 Hz 150 000 120 000 495 000 progre...

Страница 164: ...er indicator turning on Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 at 60 Hz UHD model series and 7680 x 4320 at 60 Hz Q900RB model...

Страница 165: ...72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108...

Страница 166: ...120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 Hz 225 000 100 000 1188 000 3840 x 2160 120 Hz 270 000 120 000 1188 000 4096 x 2160 24...

Страница 167: ...0 74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 7...

Страница 168: ...0 000 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60...

Страница 169: ...cur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting s...

Страница 170: ...between 6 12 years old General Content suitable for general audiences PG 13 PG 13 Content suitable for people aged 13 and above but can be watched by those who are under the recommended age if parent...

Страница 171: ...HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice...

Страница 172: ...tly thinner towards the top and thicker towards the bottom Description of the Samsung Smart Remote The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical...

Страница 173: ...watching stops and a control bar appears You can select Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen...

Страница 174: ...an move to the Learn TV Remote and Menu Learning Screen pages Samsung Smart Remote On the Samsung Smart Remote there are two thin horizontal rocker buttons next to each other located slightly below th...

Страница 175: ...ction Highlight Voice Guide Settings and then press the Select button 7 A menu appears with the options to change Voice Guide and Volume Speed Pitch 8 Select the menu using the directional buttons and...

Страница 176: ...gramme information from the Guide screen Audio Description Settings You can activate an audio guide that provides an audio description of video scenes for the visually impaired This function is only a...

Страница 177: ...n view the subtitle in programmes that provide broadcast subtitles Multi output Audio You can turn on both the TV speaker and Bluetooth headphone designed for the hearing impaired at the same time The...

Страница 178: ...own the CH button to change the channel Press the up or down of CH button on the standard remote control to change the channel Number button Use the or button on the Samsung Smart Remote to open the v...

Страница 179: ...art Remote Of the two buttons that protrude from the centre of the Samsung Smart Remote the left one is the VOL button Push up or pull down the VOL button to change the volume Standard remote control...

Страница 180: ...information in the Guide is for digital channels only Analogue channels are not supported If the Clock is not set the Guide is not provided Set the Clock first Settings General System Manager Time Clo...

Страница 181: ...ar the day announced for the first programme you reach on that day The day is not repeated so if you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be...

Страница 182: ...d Viewing Cancel Scheduled Recording You can cancel your scheduled viewings and recordings This function may not be supported depending on the model or geographical area View Details You can see the d...

Страница 183: ...me Info Screen Press the Select button while watching the TV The Programme Info window appears Select a broadcast scheduled programme by using the left or right directional buttons and then the Select...

Страница 184: ...ft or right directional buttons to move to Live TV press the up directional button to move to the top row press the right directional button to move to Channel List and then press the Select button Th...

Страница 185: ...n press the Select button The channel list will now show only the channels in this list Channel Type Sorts the list so that it includes channels of a selected type However Channel Type can only be use...

Страница 186: ...ng recorded is displayed The control bar appears Move the focus to Stop Recording and then press the Select button When a popup window appears select Stop To record a programme that is on later move t...

Страница 187: ...o window use the left and right directional buttons to select a broadcast scheduled programme and then press the Select button To schedule a recording for the programme select Schedule Recording Chang...

Страница 188: ...e The programme will start If you have watched part of this programme before you will get a pop up menu on screen allowing you to Play from start Resume from where you left off or Cancel Use the left...

Страница 189: ...want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement select Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Press the button on your remo...

Страница 190: ...quently used functions by clicking the icons You can set e Manual Intelligent Mode Picture Mode Sound Mode Sound Output Game Mode Subtitle Audio Language Sleep Timer Network Picture Size Colour Tone A...

Страница 191: ...ending on the model For more information about the Ambient Mode refer to Using the Ambient Mode Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such a...

Страница 192: ...menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row Press the Select butto...

Страница 193: ...Bixby is activated in the listening mode the Bixby icon appears at the bottom of the TV screen Say a command and then release the button The TV provides feedback on how it understands the command and...

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