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English - 22

What is Remote Support?

Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•

Diagnose

your TV

•

Adjust

your TV settings

•

Perform a factory reset

for your TV

•

Install recommended

firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1. Call the Samsung

Contact Centre

and ask

for remote support.

2. Open the menu

your TV and go to the

Support section

Select Remote
Management and

Provide the Pin#

to the

agent.

The agent will then

access your TV

. That's

it!

Storage and Maintenance

- If a sticker was attached to the TV screen, some debris may remain after you remove the sticker. Please clean the debris

off before watching TV.

- The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe the exterior and screen

carefully using a soft cloth to prevent scratches.

Do not spray water directly onto the product. Any liquid
that enters the product may result in product failure, fire, or
electric shock.

Clean the product with a soft damp cloth using a small
amount of water. Do not use a flammable liquid (e.g.
benzene, thinners) or a cleaning agent.

[HU9000-XA-KE]BN68-06778C-02ENG.indb 22

2014-11-10 오후 1:06:11

Содержание UA55HU9000

Страница 1: ...e NIGERIA 0800 726 7864 www samsung com africa_en support GHANA 0800 10077 0302 200077 COTE D IVOIRE 8000 0077 www samsung com africa_fr support SENEGAL 800 00 0077 CAMEROON 7095 0077 KENYA 0800 545 545 www samsung com support UGANDA 0800 300 300 TANZANIA 0800 755 755 RWANDA 9999 BURUNDI 200 DRC 499999 SUDAN 1969 SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com support BOTSWANA 8007260000 NAMIBI...

Страница 2: ...r insert anything metallic into the open parts of this apparatus Doing so may create a danger of electric shock To avoid electric shock never touch the inside of this apparatus Only a qualified technician should open this apparatus Make sure to plug the power cord in until it is firmly inserted When removing the power cord make sure to hold the power plug when pulling the plug from the outlet Do n...

Страница 3: ...pending on the Model One Connect One Connect Cable Please make sure the following items are included with your TV If any items are missing contact your dealer The items colours and shapes may vary depending on the models Cables not included can be purchased separately Check for any accessories hidden behind or in the packing materials when opening the box Warning Screens can be damaged from direct...

Страница 4: ...you contact a technician for assistance when installing the wall mount bracket We do not advise you to do it yourself Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own 55 COVER WALL TOP 2EA Wall mount Adapter 2EA 65 Wall mount Adapter 4EA x2 x2 TV Wall mount Bracket C 1 COVER WALL TOP TV Wall mou...

Страница 5: ...m Standard Screw Quantity C 1 C 2 UHD TV 55 400 X 400 25 4 31 3 23 3 27 8 M8 4 65 400 X 400 22 1 34 1 22 1 26 5 Do not install your Wall Mount Kit while your TV is turned on It may result in personal injury due to electric shock Providing Proper Ventilation for Your TV When you install your TV maintain a distance of at least 10 cm between the TV and other objects walls cabinet sides etc to ensure ...

Страница 6: ...are not supplied please purchase these additionally 2 Remove the screws from the centre back of the TV put the screws into the clamps and then fasten the screws into the TV again Screws may not be supplied with the product In this case please purchase screws of the following specifications Screw Specifications For a 55 65 inches M8 3 Connect the clamps fixed into the TV and the clamps fixed onto t...

Страница 7: ...ctor is plugged into the TV Otherwise it may cause product failure One Connect end Connector TV end Connector TV Upgrade using UHD Evolution Kit sold separately Connecting UHD Evolution Kit sold separately to a Samsung TV will allow you to enjoy the latest features and content without having to purchase a new TV Experience the latest features and services offered by Samsung Electronics via UHD Evo...

Страница 8: ...t ID and other information will be displayed in about 2 3 minutes If an error message is displayed please contact your service provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated NOTE You must obtain a CI or CI CARD from a local cable service provider When removing the CI or CI CARD carefully pull it...

Страница 9: ...sing a standard router or modem Wireless IP Router or Modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall Network Connection Wired There are three main ways to connect your TV to your network using cable depending on your network setup They are illustrated starting below The Modem Port on the Wall Modem Cable Not Supplied LAN Cable Not Supplied One Connect External Modem ADSL ...

Страница 10: ...le Network Availability depends on the specific model and area While connecting to the mobile network some functions might be unavailable Refer to the diagram and insert the Mobile Dongle sold separately into the USB port The Mobile Dongle must be connected to the TV in order to connect to the mobile network However the Mobile Dongle is sold separately and is not available from Samsung If you have...

Страница 11: ...used item Moves the pointer or focus RETURN Returns to the previous menu Additionally when you press this button while watching TV you can return to the previous channel EXIT Press and hold this button to exit all currently running applications Use these buttons with specific features Use these buttons according to the directions on the TV screen Launches Smart Hub Pressing SMART HUB while an appl...

Страница 12: ...top part of the cover into the remote control 4 Press the catches on both sides of the battery cover in the order as shown by the figure so that the cover is completely attached to the remote control Turning on the TV Turn on the TV using the P button on the remote control or TV panel The product colour and shape may vary depending on the model The TV s Controller a small joystick like button at t...

Страница 13: ...tend it Gently push the camera in without touching the lens until you hear a click Retracting the Camera If you are not using the TV camera keep it retracted inside the TV The Motion Control and Face Recognition features cannot be used while the TV camera is in the retracted state but Voice Recognition will still be available Gently push the camera in without touching the lens until you hear a cli...

Страница 14: ...ng to the network and more During each step either make a choice or skip the step You can manually perform this process at a later time in the System Setup menu If you connect any device to HDMI1 before starting the installation the Channel Source will be changed to Set top box automatically If you do not want to select Set top box please select Aerial Password Change System Change PIN Changing th...

Страница 15: ...the TV Selecting the video source You can select a connected external device using the SOURCE button For example to switch to a gaming console connected to the second HDMI connector press SOURCE From the Source list select HDMI2 to change the input signal to HDMI mode Connector names may vary depending on the model The following options are available in the Source screen TOOLS Button Select a port...

Страница 16: ...nd move the Samsung Smart Control The pointer moves the same way the Samsung Smart Control is moved It s also possible to scroll up and down on scrollable screens If you remove the finger from touchpad the screen pointer disappears Using the TV with the Touchpad Navigate to the Support menu and select the Smart Control Tutorial option to learn how to use the touchpad following the on screen instru...

Страница 17: ...al Certain external devices connected to the TV may not support the universal remote feature Setting Up the Universal Remote Control Connect the IR extender cable to the TV s IR output connector as shown in the diagram and place the transmitter end within 10 cm of the external device s receiver pointing in the direction of the remote receiver However there must be no obstacles between the IR exten...

Страница 18: ...ture Picture Mode 1 Select e Manual The e Manual loads 2 Select a category from the side of the screen Once a selection has been made the contents of the selected category appear 3 Select an item from the list This opens the e Manual on the corresponding page If a description doesn t fit on a single screen You can scroll pages in one of the following ways Position the focus on the page to display ...

Страница 19: ...nual entry on a specific screen menu feature press the KEYPAD button and select e Manual using Samsung Smart Control Certain menu options cannot be used Loading Reference Pages Select Link from the side of a feature description page to access the corresponding reference page Updating the e Manual to the Latest Version You can update the e Manual in the same way as updating apps 1 Select the e Manu...

Страница 20: ...put on the TV Make sure your connected devices are powered on Be sure to select the correct input source Reboot the connected device by unplugging it and then reconnecting the device s power cable The remote control does not work Replace the remote control batteries Make sure the batteries are installed with their polarities in the correct direction Clean the sensor s transmission window on the re...

Страница 21: ...System Eco Solution Eco Sensor Do not block the sensor with any material This may decrease the picture brightness 1 Eco Sensor This power saving feature automatically adjusts the screen brightness of the TV according to the ambient light detected by the Light Sensor 2 To enable or disable the Eco Sensor go to System Eco Solution Eco Sensor and select On or Off 3 Please note If the screen is too da...

Страница 22: ...t and Provide the Pin to the agent 4 The agent will then access your TV That s it Storage and Maintenance If a sticker was attached to the TV screen some debris may remain after you remove the sticker Please clean the debris off before watching TV The exterior and screen of the product can get scratched while cleaning it Be sure to wipe the exterior and screen carefully using a soft cloth to preve...

Страница 23: ...0W 10W Model Name UA55HU9000 UA65HU9000 Screen Size Diagonal 55 inches 65 inches Dimensions W x H x D Body With stand 1232 6 x 723 0 x 92 9 mm 1232 6 x 767 6 x 287 9 mm 1450 7 x 848 2 x 110 5 mm 1450 7 x 891 6 x 306 8 mm Weight Without Stand With Stand 21 6 kg 25 1 kg 28 9 kg 32 8 kg The design and specifications are subject to change without prior notice For information about the power supply and...

Страница 24: ...r programmes in panorama or 4 3 image format Constantly displaying still pictures can cause image burn in on the LED screen which will affect the image quality To reduce risk of this occurring please follow the recommendations below Avoid displaying the same TV channel for long periods Always try to display any image in full screen Use the TV set s picture format menu for the best possible match R...

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