There is poor colour or brightness.
•
Adjust the
Picture
options in the TV menu. (go to
Picture Mode
/
Colour
/
Brightness
/
Sharpness
)
•
Adjust
Energy Saving
option in the TV menu. (go to
MENU
-
System
-
Eco Solution
-
Energy Saving
)
•
Try resetting the picture to view the default picture settings. (go to
MENU
-
Picture
-
Reset Picture
)
There is a dotted line on the edge of the screen.
•
If the picture size is set to
Screen Fit
, change it to
16:9
.
•
Change cable/satellite box resolution.
The picture is black and white.
•
If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1
on the TV.
When changing channels, the picture freezes or is distorted or delayed.
•
If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until the cable
box reboots. It may take up to 20 minutes.
•
Set the output resolution of the cable box to 1080i or 720p.
Sound Quality
•
First of all, please perform the
Sound Test
to confirm that your TV audio is properly operating. (go to
MENU
-
Support
-
Self Diagnosis
-
Sound Test
)
•
If the audio is ok, the sound problem may be caused by the source or signal.
There is no sound or the sound is too low at maximum volume.
•
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.
The picture is good but there is no sound.
•
Set the
Sound Output
option to
TV Speaker
in the sound menu.
•
If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on
the TV.
•
If you are using an external device, check the device’s audio output option (ex. you may need to change your
cable box’s audio option to HDMI when you have a HDMI connected to your TV).
•
If you are using a DVI to HDMI cable, a separate audio cable is required.
•
Reboot the connected device by reconnecting the device’s power cable.
The speakers are making an inappropriate noise.
•
Check the cable connections. Make sure a video cable is not connected to an audio input.
•
For aerial or cable connections, check the signal strength. Low signal level may cause sound distortion.
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