Appendixes
92
Before contacting a service center
Situation
Suggested remedies
Your computer cannot
play videos
The codec installed in your computer may
not be compatible with the video files you
want to play. Use QuickTime
®
Player or
install Codec Pack Full.
Using QuickTime
t
®
Player 7.5
1. Install QuickTime
®
Player 7.5 which
supports MP4 (H.264 (MPEG-4.AVC)).
2. Play videos using QuickTime
®
Player.
Using Codec Pack Full
t
1. Install the latest version of Codec
Pack Full.
2. Play videos using the media player
(Media Player Classic or Windows
Media Player 11 recommended).
Install QuickTime
t
®
Player 7.5 or K-Lite
Codec Pack Full on Windows XP SP2
or later.
Depending on your computer
t
environment, the video playback may be
intermittent.
Situation
Suggested remedies
The TV does not
display your photos
Make sure that the camera is correctly
t
connected to the external monitor with
the A / V cable.
Make sure that your memory card
t
contains photos.
Your computer does
not recognize your
camera
Make sure that the USB cable is
t
connected correctly.
Make sure that your camera is switched
t
on.
Make sure that you are using a
t
supported operating system.
Your computer
disconnects the
camera while
transferring files
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.
