Samsung The Frame QE55LS03R Скачать руководство пользователя страница 37

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What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician
who can remotely:

•

Diagnose your TV

•

Adjust the TV settings for you

•

Perform a factory reset on your TV

•

Install recommended firmware updates

How does Remote Support work?

You can easily get Samsung Remote Support service for your TV:

Call the Samsung service centre and ask for remote support.

Open the menu on your TV and go to the

Support

section. (

Settings

Support

)

Select

Remote Management

, then read and agree to the service agreements. When the

PIN screen appears, provide the PIN number to the technician.

The technician will then access your TV.

English - 37

Содержание The Frame QE55LS03R

Страница 1: ...USERMANUAL Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No LS03SERIES ...

Страница 2: ...ownload the manuals and see its contents on your PC or mobile device Learning the e Manual s assistance functions Some menu screens cannot be accessed from the e Manual Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page The menus may not appear depending on the geographical area Recent pages Select a topic from the l...

Страница 3: ...DMI 2 USB Remote Access Connection Guide Universal Remote The image on your TV may differ from the image above depending on the model and geographical area e Manual Get help from a detailed on screen user s manual built into your TV Bixby Access and control menu options and functions using Bixby The image on your TV may differ from the image above depending on the model and geographical area Engli...

Страница 4: ...ake any kind of contact with any internal part of this product DC voltage Rated voltage marked with this symbol is DC voltage This symbol indicates that this product has included important literature concerning operation and maintenance Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information The slots and openings in the...

Страница 5: ...o lightning and power line surges Before connecting the AC power cord to the DC adaptor outlet make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply Never insert anything metallic into the open parts of this apparatus This may cause a danger of electric shock To avoid electric shock never touch the inside of this apparatus Only a qualified technician s...

Страница 6: ...connect the power cord and contact a Samsung service centre To clean this apparatus unplug the power cord from the wall outlet and wipe the product with a soft dry cloth Do not use any chemicals such as wax benzene alcohol thinners insecticide aerial fresheners lubricants or detergents These chemicals can damage the appearance of the TV or erase the printing on the product Do not expose this appar...

Страница 7: ... Providing properventilation foryour TV 14 Safety Precaution Securing the TV to the wall to prevent falling 15 Using the Cover Cap 16 Precautions when installing the TV with a stand 16 04 Using Art Mode Viewing images 18 Setting the style of the selected image 20 Setting up Art mode 21 Using Art mode with the SmartThings app 22 05 The TV Control Stick Using the TV Controller 23 06 The Remote Contr...

Страница 8: ...ng devices to your TV 31 Connecting to the Internet 32 10 Selecting Connected Devices Changing the input signal 33 Editing external devices 33 Using additional functions 33 11 Troubleshooting and Maintenance Troubleshooting 34 Precautions when using Art mode 36 What is Remote Support 37 Eco Sensor and screen brightness 38 Caring for the TV 38 12 Specifications and Other Information Specifications ...

Страница 9: ... any accessories hidden behind or in the packing materials when opening the box An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a Samsung service centre but it is found that the product has no defect i e where the user manua...

Страница 10: ... connecter is not connected properly there is a danger of severe electric shock 2 Connect the One Connect AC power cord to the One Connect and then connect the cord to a wall outlet as shown in Step 5 above WARNING Follow the directions exactly Be sure to connect the power cord to the wall outlet as the last step Always disconnect the power cord from the wall outlet before disconnecting the One In...

Страница 11: ...or damage to the cable When arranging the remaining cable refer to the figure on the previous page for the correct arrangement Take care not to subject the cable to any of the actions below The One Invisible Connection contains a power circuit You could damage the cable and subject yourself to an electric shock Handle the One Connect carefully It is heavy Bending Twisting Pulling Pressing on Elect...

Страница 12: ...03 Assembling the TV Attaching the TV to the Stand Make sure you have all the accessories shown and that you assemble the stand following the provided assembly instructions English 12 ...

Страница 13: ...ll yourwall mount on a solid wall perpendicular to the floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall it may fall and result in severe personal injury Standard dimensions forwall mount kits are shown in the table on the next page If you are installing a third party ...

Страница 14: ...e for these kinds of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used orwhen the consumer fails to follow the product installation instructions Do not mount the TV at more than a 15 degree tilt Always have two people mount the TV onto a wall Providing properventilation foryour TV When you install your TV and One Connect maint...

Страница 15: ... may fall causing serious personal injury or death Many injuries particularly to children can be avoided by taking simple precautions such as Using cabinets or stands recommended by the manufacturer of the television set Only using furniture that can safely support the television set Ensuring the television set is not overhanging the edge of the supporting furniture Not placing the television set ...

Страница 16: ...vy duty string and then tie the string tightly Install the TVnearthewall so that it does not fall backwards Connect the string so that the brackets fixed to the wall are at the same height as orlowerthan the brackets fixed to the TV The product colour and shape may vary depending on the model Using the Cover Cap When you do not use the VESA wall mount you can cover the wall mount screw holes with ...

Страница 17: ...ically adjusted depending on the ambient and the TV can be automatically turned on or off The TV is set to turn off the screen automatically in a certain period of time after darkening the screen when the ambient light dims in Art mode You can use Art mode settings Art Settings on the TV or SmartThings app on your mobile device to set the sensitivity of the motion detector so that the TV can detec...

Страница 18: ...ear depending on the network connection status Samsung Collection You can choose images from different topics My Collection You can view a list of artworks and photos that you set as Favourite in Favourites You can also select the desired ones among the images saved on an external storage device or a mobile device and save them in My Photos In order to fetch the images from your mobile device the ...

Страница 19: ... to Art Store 2 Use the directional buttons on the remote control to move to a topic and press the Select button The images corresponding to the topic appear on the screen 3 Use the directional buttons on the remote control to move to an image and press the Select button 4 Use the directional buttons on the remote control to move to Buy at the top of the screen and then press the Select button to ...

Страница 20: ... in My Collection Favourites Favourite Not set as a favourite Favourite Set as a favourite Apply a border style and a colourto an image 1 Using the directional buttons on the remote control to move to the image whose border style and colouryou want to change move to Mount at the top of the screen and then press the Select button 2 Use the directional buttons on the remote control to select the bor...

Страница 21: ...irectional buttons on the remote control to move to the top items After selecting the desired sensitivity press the Select button on the remote control Night Mode When this function is turned on the TV turns off automatically if no light is detected around the TV Use the directional buttons on the remote control to move to the top items and then turn this function on or off Remove images from My C...

Страница 22: ...by the SmartThings app Selecting images Subscribing to Art Store Membership Creating Collage Combine multiple images into one image Applying border styles and colours to images Setting the colour tone and the brightness for Art mode Setting Sleep After When no motion is detected for the time specified in Art mode the TV turns off automatically Setting Night Mode Set The Frame to turn off automatic...

Страница 23: ... Controller button Remote control sensor TV mode Press Move Press Hold Select Art mode Press Switch to the TV mode The TV Controller button is located on the bottom of the TV Motion Sensor When you press the TV Controller button be careful not to press the motion sensor close to it In Art mode the power indicator at the bottom of the TV remains off After detaching the Customizable Frame sold separ...

Страница 24: ...e TV screen Use these buttons with specific features Use these buttons according to the directions on the TV screen Displays the Guide screen Displays information about the current programme or content Moves the cursor selects the on screen menu items and changes the values seen on the TV s menu P Power Turns the TV on and off Adjusts the volume Alternately selects Teletext mode Full TTX Double TT...

Страница 25: ...remote control near special fluorescent lights or neon signs Alkaline batteries are recommended for longer battery life 1 Gently pull on the battery cover s notch and then remove the cover completely once it comes loose 2 Insert 2 AAA alkaline batteries making sure to align the positive and negative polarities correctly 3 Place the battery cover on the remote control and insert the cover into the ...

Страница 26: ...ontent that is playing Smart Hub Returns to the Home Screen Press in Art mode to switch to TV mode VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for1 second or more the Accessibility Shortcuts menu appears CH Channel Move the button up or down to change the channel To see the Guide screen press the button When pressed for1 second or more...

Страница 27: ...r as shown Alkaline batteries are recommended for longer battery life About the Samsung Smart Remote When you start the TV for the first time by pressing the Power button on the Samsung Smart Remote the TV automatically pairs with the Samsung Smart Remote Once the TV and Samsung Smart Remote have paired you can use the Samsung Smart Remote to operate the TV We recommend using Samsung Smart Remote ...

Страница 28: ...t Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The Samsung Smart Remote can only be paired to one TV at a time English 28 ...

Страница 29: ...r TV s remote control without any additional setup Certain external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause signals from the remote control to be transmitted improperly The TV memorises both the external device and its connection port HDMI 1 HDMI 2 etc If you have difficulty contro...

Страница 30: ... suit yourviewing environment Initial setup When you turn on your TV for the first time it immediately starts the Initial Setup The Initial Setup allows you to configure the basic settings for the TV to operate such as broadcast reception channel search and network connection at one time Before starting the Initial Setup be sure to connect external devices first To use the TV s smart features the ...

Страница 31: ... Guide for more instructions on supported external devices For more information about connections see the e Manual chapter Connections Make sure you have the correct cable before plugging it in Illustrations of common plugs and ports are shown below Cable Plugs Ports HDMI USB Optical Warning Do not plug cables in upside down Be sure to check the orientation of the plug before plugging it in Englis...

Страница 32: ...to the Internet using a standard access point or modem Wireless IP access point or modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall Network Connection Wired There are three main ways to connect your TV to your network using cable depending on your network setup They are illustrated starting below The LAN Port on the Wall LAN Cable Not Supplied The TV will not be able to con...

Страница 33: ...pending on the port type Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen Edit You can rename the input ports and change the device icons Information You can view the detailed information about the external devices connected to the TV Add to Home You can add the...

Страница 34: ...lem is not with the remote control If the TV turns on refer to The remote control does not work There is no picture video sound or a distorted picture video sound from an external device or Weak or No Signal is displayed on the TV or you cannot find a channel Make sure the connection to the device is correct and that all cables are fully inserted Remove and reconnect all cables connected to the TV...

Страница 35: ...operate the TV Refer to the cable box or satellite box user manual for the SAMSUNG TV code The TV settings are lost after 5 minutes The TV is in the Retail Mode Change the Usage Mode in the General Menu to Home Mode Settings General System Manager Usage Mode Home Mode Intermittent Wi Fi Make sure the TV has a network connection Settings General Network Network Status Make sure the Wi Fi password i...

Страница 36: ...ithms to minimise image burn in that can be caused by displaying still images on the screen for long periods of time The performance of the sensor may vary depending on the TV installation and operating environment The screen brightness and colour tone may be affected depending on the colour of the floor on which the TV stands In an environment where special light sources other than standard light...

Страница 37: ...mware updates How does Remote Support work You can easily get Samsung Remote Support service foryour TV 1 Call the Samsung service centre and ask for remote support 2 Open the menu on your TV and go to the Support section Settings Support 3 Select Remote Management then read and agree to the service agreements When the PIN screen appears provide the PIN number to the technician 4 The technician wi...

Страница 38: ...s off before watching TV The exterior and screen of the TV can get scratched during cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches Do not spray water or any liquid directly onto the TV Any liquid that goes into the product may cause a failure fire or electric shock To clean the screen turn off the TV then gently wipe away smudges and fingerprints...

Страница 39: ...kg 14 1 kg 14 6 kg Model Name QE55LS03R QE65LS03R Display Resolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 55 inches 138 cm 65 inches 163 cm Sound Output 40 W 40 W Dimensions W x H x D Body With stand 1235 0 x 707 8 x 42 5 mm 1235 0 x 750 7 x 200 0 mm 1453 9 x 830 9 x 42 5 mm 1453 9 x 875 5 x 294 0 mm Weight Without Stand With Stand 18 9 kg 19 4 kg 25 7 kg 26 5 kg Environmental C...

Страница 40: ...label rating attached to the back of the TV For some models you can see the label rating inside the cover terminal Decreasing power consumption When you shut the TV off it enters Standby mode In Standby mode it continues to draw a small amount of power To decrease power consumption unplug the power cord when you don t intend to use the TV for a long time Licences The terms HDMI and HDMI High Defin...

Страница 41: ...hold waste at the end of theirworking life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailerwhere they purchased this product or their local government office for detai...

Страница 42: ...anufactured This warranty will not cover and no re imbursement will be made for such adaptation nor any damage which may result 5 This warranty covers none of the following a Periodic check ups maintenance and repair or replacement of parts due to normal wear and tear b Cost relating to transport removal or installation of the product c Misuse including the failure to use this product for its norm...

Страница 43: ...This page is intentionally left blank ...

Страница 44: ...elating to Samsung products please contact the Samsung service centre Country Samsung Service Centre Web Site IRELAND EIRE 0818 717100 www samsung com ie support UK 0330 SAMSUNG 7267864 www samsung com uk support 2019 Samsung Electronics Co Ltd All rights reserved 01 ...

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